A little bit about the role The Programme Management Team is the central function that allows the Frontline programme to operate nationally, and at scale. We ensure the smooth and efficient delivery of the programme, from acceptance to graduation. The Academic Registry team, one of the sub-teams within the programme management team, are responsible for ensuring that participants’ academic programme journey is well-administered. The Academic Registry team are responsible for areas such as: academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards, to liaising with external markers. The successful applicant will be required to be flexible and adaptable in response to diverse requirements through the academic year. A high standard of customer service is expected throughout, including at peak periods. (Please note that internally, “Administrators” are known as “Coordinators” so the full job title of the successful applicant will be “Academic Programmes Coordinator”.) A little bit about you We are looking for someone who is committed to the values of Frontline and has a ‘can-do’ attitude. You will be highly numerate and organized, with excellent attention to detail and an awareness of the implications of handling personal data. Experience of working within a higher education environment is desirable. We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.