Are you a receptionist or administrator who is interested in working in the substance misuse sector to help people make positive changes in their lives? The Role You will be the ‘first face of the service’, providing a warm and professional welcome to those who use our service, professionals and our local partners and stakeholders. You will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, you will be able to manage a busy reception and switchboard and support the service with taking and processing referrals and assessments, correspondence and invoices. The Service Via Merton is a fully integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub, with additional satellites within the community. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Merton residents, irrespective of circumstance. Location The role is based at our Merton hub in Mitcham CR4, but may involve travel to external meetings and to other Via locations as needed. To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package For an informal discussion about the role, contact Raymond Le-Roux, Senior Data Administrator, via [email protected] or 07383 084259. The closing date for applications is Sunday 5 January 2025 at midnight. The interviews will take place week commencing 23 January.