The role We are seeking an Advice and Assessment Officer’s to provide an assessment and billing service for residents who receive a care package from Camden for residential and non-residential support. Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult Social Care customers. The role involves working with residents and social care professionals to collect information and to complete financial assessments, calculating what people are asked to pay towards their care. As part of this you will be required to visit residents, together with managing correspondence and communicating by letter, email and telephone. Our customers require varying levels of support so excellent communication and customer service skills are required. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS. About you The successful post holder will have good working knowledge in several areas including the benefits system, and social care legislation, with experience of providing a financial assessment or similar service. You will be an excellent communicator with experience of working with disabled and vulnerable people. You will be a team player, with a highly organised approach to your work and the ability to use your initiative and judgement. If you are looking for the next step up or new challenge in Social Care, then we want to hear from you. To find out more about what it is like to work at Camden, meet some of our People by visiting 'www.camdenjobs.co.uk/our-stories'. Working for Camden We’re ready to welcome your ideas, your views, and your rebellious spirit. Help us redefine how we’re supporting people, and we’ll redefine what a career can be. If that sounds good to you, we’d love to talk. At Camden, you’ll receive a host of benefits as well as joining a flexible working employer. Visit 'www.camdenjobs.co.uk/staff-benefits' to see full details of our benefits. Additional information To view the Job Profile, please copy and paste the below URL into your browser: http://camdocs.camden.gov.uk/HPRMWebDrawer/Record/9623621/file/document?inline