Location
Birchmere Centre, Eastern Way, Thamesmead, SE28 8BF, Greenwich, London

Hours
35 hours per week

Salary
£44,331 to £47,532

About the Role
The Royal Borough of Greenwich's Street Services is seeking an exceptional Assistant Business & Transformation Manager to join our dynamic Business Support Team. This role offers a unique opportunity to manage critical business functions while driving digital transformation across a vital public service.

Street Services is responsible for essential waste collection and street cleansing operations across Greenwich, employing 446 staff members and managing a substantial budget portfolio of £32 million. As part of our forward-thinking Business Support Team, you will play a key role in assisting with managing the back-office functions that enable efficient and effective frontline service delivery.

In this role, you will support and occasionally deputise for the Business & Transformation Manager, taking a hands-on approach to:
- People Leadership: Directly manage a team of 10 staff, developing talent and driving performance excellence
- Financial Oversight: Support the management of budgets totalling £32 million and income generation exceeding £2.5 million
- Digital Transformation: Champion innovative IT solutions and digital communication strategies
- Performance Analysis: Collect, analyse, and present critical service-wide performance data for senior leadership
- Traded Services: Ensure commercial services operate at full cost recovery with robust service agreements
- Operational Excellence: Support frontline service delivery through effective systems management

This challenging and rewarding role offers the chance to develop your career across multiple business disciplines while strengthening crucial back-office operations. Flexibility is required, including occasional weekend work to support service delivery.

Join our team and help shape the future of Street Services in the Royal Borough of Greenwich!

Experience
- Proven people management and leadership skills with the ability to motivate and inspire a team
- Strong financial acumen with experience in budget monitoring and income generation
- Experience in HR processes and performance management
- Ability to analyse data and produce actionable insights

About you
- Exceptional communication and interpersonal skills
- Tech-savvy with a passion for digital innovation and system improvement
- Adaptable and able to manage changing priorities in a fast-paced environment
- Collaborative approach with strong relationship-building skills

Qualifications
Relevant qualifications or demonstrable experience in business management, transformation, or related disciplines are desirable but not explicitly stated as mandatory for this role.