Location
Birchmere Centre, Eastern Way, Thamesmead, SE28 8BF, London

Hours
35 hours per week

Salary
£44,331 to £47,532

About the Role
The Royal Borough of Greenwich's Street Services is seeking an exceptional Assistant Business & Transformation Manager to join our dynamic Business Support Team. This role offers a unique opportunity to manage critical business functions while driving digital transformation across a vital public service.

Street Services is responsible for essential waste collection and street cleansing operations across Greenwich, employing 446 staff members and managing a substantial budget portfolio of £32 million. As part of our forward-thinking Business Support Team, you will be instrumental in assisting with managing the back-office functions that enable efficient and effective frontline service delivery.

In this role, you will support and occasionally deputise for the Business & Transformation Manager, taking a hands-on approach to:
- People Leadership: Directly manage a team of 10 staff, developing talent and driving performance excellence
- Financial Oversight: Support the management of budgets totalling £32 million and income generation exceeding £2.5 million
- Digital Transformation: Champion innovative IT solutions and digital communication strategies
- Performance Analysis: Collect, analyse, and present critical service-wide performance data for senior leadership
- Traded Services: Ensure commercial services operate at full cost recovery with robust service agreements
- Operational Excellence: Support frontline service delivery through effective systems management

This challenging and rewarding role offers the chance to develop your career across multiple business disciplines while strengthening crucial back-office operations. Flexibility is required, including occasional weekend work to support service delivery.

Join our team and help shape the future of Street Services in the Royal Borough of Greenwich!

Experience
- Proven experience in people management and team leadership
- Strong financial acumen with experience in budget monitoring and income generation
- Experience in HR processes and performance management
- Ability to analyse data and produce actionable insights

About you
- Exceptional communication and interpersonal skills
- Tech-savvy with a passion for digital innovation and system improvement
- Ability to adapt to changing priorities in a fast-paced environment
- Motivated, collaborative, and able to inspire others

Qualifications
While specific qualifications are not detailed, candidates should demonstrate relevant professional experience and skills aligned with the responsibilities of this multi-faceted role.