At Beam, you get to do work that really matters. We’re solving the world’s toughest social problems. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. But we take care of everyone who works here with everything from coaching to personal budgets and pay highly competitively. You’ll be joining a company that’s having a huge impact on people’s lives with a culture where you can be yourself, have fun and progress rapidly. About the role Beam supports homeless people, refugees and prison leavers to access stable employment and their own homes. Our work is only possible because of our partnerships with Local Government, who commission Beam to support local communities and ultimately save taxpayer funds. Leading Sales and Customer Success for the flagship of Beam’s business, Local Government, you’ll play a leading role during the most exciting year yet for the business. Working hand in glove with Beam’s Senior Team, you’ll lead the work to simultaneously grow the number and value of Local Government deals, whilst pivoting towards new services that set us up for long-term stability and success. This role is for a deeply strategic commercial leader, able to lead a team through a period of significant change and ambiguity, bring clarity to complex problems, and steer Beam towards true scale. The legacy will be not just a world-class team with a sustainable business model, but the millions of disadvantaged people whose lives Beam will go on to change. We are primarily looking for someone happy to take on a fixed term contract (as a maternity cover), with the potential for a permanent commercial role. You’ll be Expanding Beams footprint - through a mix of renewals, expansions and new sales you’ll be accountable for a large share of Beam’s customer base and revenue Delivering a world class service - constantly raising the bar on great customer service, leaving our Local Government customers delighted and impressed with our partnerships Building a high performance team - leading by example to build a results-driven and supportive culture. The team looks to you as an example of what excellence looks like. Developing new services - through a deep understanding of council priorities you’ll identify new services Beam could develop, and work with Operations to bring them to life Running a tight ship with data - you’ll ensure we always have an accurate forecast, are proactively managing risk, and have strong actionable insights to improve sales efficiency Supercharging how we work - you’re always looking for innovative ways to level up what we do and regularly drive experiments which step-change performance You are A proven commercial leader - you’ve successfully led a big commercial team before and have a strong record of achieving growth targets as both an individual and a leader Results driven - you thrive working towards big targets and relish the opportunity to take on new challenges. You’re excited to roll your sleeves up to make things happen An inspirational and pragmatic leader - you instil confidence in your team to think creativity about growth opportunities A natural relationship builder - an exceptionally strong and astute communicator, you can build effective relationships with a wider range of audiences Action oriented and high adaptable - you’re a natural problem solver able to break down complex problems into simple solutions Ideal - you have experience working with public sector customers and stakeholders Success looks like We’re exceeding our targets - we’re consistently meeting and exceeding growth targets and have a strong long-term pipeline We have a strong network of happy customers - our strong network of champions, high renewal rates and excellent customer NPS confirm that customers are happy with Beam The team is high performing, happy and motivated - you’ve built a team of real superstars who feel confident and excited by their work We understand the customer - we’re continually updating and improving our understanding of customer needs, improving our proposition and our service We always improving - you proactively identify and drive improvements which ensure Beam grows About Beam We’re a team of over 150 working from our beautiful co-working space in Shoreditch and from home. We’ve picked up an armful of awards for our work (including one from our former Queen!) We’re one of the 10 hottest startups in London, according to WIRED magazine and one of LinkedIn’s Top 15 UK Startups for 2022. We’re also proud to be rated a top company to work for by Escape the City, Tempo and The Dots. We’re committed to hiring diversely and inclusively. You don’t need a degree to work here and we love to hear from global majority candidates and/or those who’ve experienced social disadvantage. 65% of the people we support are from global majority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team. Our benefits Salary of £90,000 - £110,000 – highly competitive in the tech for good and social enterprise space EMI-qualifying share options On-demand therapy, coaching, classes & content - powered by Oliva Annual company retreat New laptop – choose between a MacBook Air or PC £500 personal development budget 1:1 workplace coaching with More Happi Regular team talks from leading UK tech entrepreneurs Free subscription to Calm meditation app Discounted bike and accessories with Cyclescheme Discounted tech products with Techscheme Unlimited holiday (we recommend ~25 days + Bank Holidays per year) Your own financial wellbeing coach through Bippit Application process We have a 4-stage interview process, giving you plenty of time to learn about Beam while we get to know you 30 minute video call with one of our team to get to know each other better Timed scenario-based task to give you a better sense of the role Working session with a few members of the team you'd lead Final interviews with our founders and other leaders in the business Feeling excited? Start your journey to a more impactful career today. We're excited to hear from you.