Salary: £35,850 (London) / £31,994 - £35,000 (National) per annum Hours: 35 hours per week Contract: Fixed term until May 2025 Benefits: - 27 days annual leave + statutory holidays + 3 closures days over the Christmas period; - Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme; - Attractive family friendly policies; - Private healthcare cover; - Season ticket loans; - Employee awards, and training and development opportunities. For more information about our benefits please visit our website. Location: London/Bristol - flexible working arrangement can be agreed with the line manager. An exciting opportunity has arisen at the National Housing Federation (NHF) for an interim Business Development Account Manager. We are looking for someone who can effectively manage, deliver, grow and promote our existing commercial partnerships, aimed at providing benefits and value for money for NHF housing association members. Our Business Development team generates commercial income through partnerships with commercial companies who want to access our members. The team ensure that companies we partner with deliver services and products that are relevant to our members’ business needs, and that they share our ethos. The Business Development team is also responsible for negotiating deals with companies to provide support and services to members free of charge as a benefit of the NHF membership. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/ Interested in managing and growing our commercial relationships to put them on the strongest footing for the next few years? Please scroll down to the bottom of the page to download the full job profile and person specification for this role. Key elements of the role: - Managing multiple partnerships and budgets. - Managing and growing a Sector Supplier scheme and working with the Head of Business Development to manage other key partnerships. - Liaising with the Marketing Team to create impactful marketing plans for all partners, delivering all plans, regularly reviewing progress, and reporting on their success. - Managing day-to-day relationships with external organisations including commercial partners, prospects, and suppliers. The successful candidate: The successful candidate will be able to demonstrate: - Experience of account management, delivering excellent customer service and building a rapport with customers and potential customers. - A good track record of delivering against sales or business development targets, with strong influencing and negotiation skills. - Excellent organisational and prioritisation skills to meet challenging and competing priorities. - Ability to monitor, manage and report on budgets. - Good decision-making skills and ability to explain to others using evidence and information in a balanced way. - Can establish the needs of members and respond to these positively. Equality, diversity and inclusion The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups. Disability confident committed employer We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview. We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail. Our role profile and job advert can also be requested in large print or in accessible format via this email address. Uploading your CV and cover letter If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience. Right to work in the UK / UK VISA Sponsorship You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK. Closing date for applications: Sunday 9 June Interview date: Monday 24 June (virtual)