We are excited to be recruiting for a Maternity Cover for the role of Chief Operating Officer who will join The Brilliant Club’s Executive Team; working alongside the charity’s CEO, other Executive members and Board of Trustees, this role offers a unique opportunity to develop in one of the sector’s most dynamic charities. As a member of the Executive Leadership Team, this role plays a key part in delivering the charity’s five-year strategy “Join the Club”. The COO will have overall responsibility for the charity’s Operations Division, including the finance, HR, legal and governance functions. The COO will lead on organisational development, including organisational structure, culture, and financial sustainability. The COO will play a key part in charity-wide decision-making and governance, shaping the development and delivery of the organisation’s strategy. The role requires an exceptional leader, with experience of success in senior roles focusing on operations and organisational development. They will have significant responsibility for finances and risk management, working with our Finance and People Committees, which are led by the charity’s Trustees. They will also have overall responsibility for operational effectiveness across the charity and will manage specialist teams led by senior colleagues. The successful candidate will be an adept project manager, able to manage budgets and risk, and capable of making important decisions for a developing organisation. They will be comfortable working across a range of technical streams, working with experts inside and outside the charity. They will have a clear vision to develop the charity’s high-performance culture. They will have excellent communication, inter-personal and relationship management skills. Importantly, they will show humility, openness and positivity as a leader, and a commitment to delivering excellent standards. Person specification Time and Resource Management: • Demonstrates excellent time and project management, takes responsibility for managing this and helps their team to do so • Identifies organisational areas of weakness in time and resource management. Can identify and deliver organisational-wide or team solutions • Makes difficult decisions about time resource and budget when necessary to do so External Stakeholder Knowledge and Management: • Manages complex stakeholder relationships, including conflict, by demonstrating understanding of stakeholder positions and sharing knowledge of stakeholders with appropriate colleagues • Can handle any situation with stakeholders, including those outside their usual circle of relationships Communication: • Takes responsibility for ensuring high-quality communications within and from their team • Develops new ways communicating that embody our mission and values and redefine the standard for effective communication • Trusted to communicate on behalf on the charity in the most difficult or high-stakes contexts Initiative and Problem-solving: • Inspires others to challenge the status quo and implement changes that further our mission • Takes a strategic approach to problem solving which proactively identifies both risks and opportunities and implementing an effective and timely solution Developing Self and Others: • Stretches self, team members and colleagues • Uses own experience and knowledge of best practice to help others become great leaders