Location
London, primarily based at The Hub laboratory, Blackfriars Road, SE1, with some work across hospital network sites in South East London.

Hours
Full Time

Salary
£85,431 per annum

About the Role
Join Synnovis, the UK’s leading and fastest growing pathology company, in partnership with Guy’s and St. Thomas’ Hospitals, King’s College Hospital, and Princess Royal University Hospital. As Clinical Governance and Improvement Lead, you will play a pivotal role in shaping the future of diagnostic services within one of the UK’s most ambitious pathology transformation programmes. This role goes beyond governance; it offers the opportunity to influence quality, safety, and innovation across Primary Care and Phlebotomy services.

You will lead the embedding of a robust governance and quality framework, working closely with Strategic Clinical Leads, senior managers, and external partners to ensure services are safe, responsive, and continuously improving. Your responsibilities include chairing Governance, Risk & Quality meetings, leading incident reviews, supporting clinical governance, and driving a culture of quality and learning.

This position offers strategic influence, cross-system collaboration with NHS Trusts and ICBs, professional growth through exposure to transformation programmes, and the chance to make a meaningful impact on patient safety and service excellence. You will be part of a modernisation programme moving 70% of services to a state-of-the-art Hub laboratory in central London, supporting a world-leading Hub and Spoke pathology network.

Working for Synnovis
Synnovis provides services to 1.7 million people across South East London and beyond, delivering diagnostics, testing, and digital pathology for hospital trusts, GP services, and other healthcare providers. The Corporate HQ offers a relaxed yet professional atmosphere with excellent access to local amenities and transport links.

Development and Learning
You will have access to The Synnovis Way Development programme to support your personal and professional growth, with opportunities to apply for funding through the Innovation Accelerator Fund to drive service development and innovation.

Main Duties
- Lead and embed a high-performing, patient-focused quality culture across pathology services
- Chair Governance, Risk & Quality meetings ensuring robust reporting and alignment with Synnovis frameworks
- Lead clinical incident reviews under PSIRF, identify trends, and implement improvements
- Use service user feedback and Quality Alerts to enhance service delivery
- Provide expert advice on regulatory compliance and liaise with clinical stakeholders
- Identify training needs and support governance education and CPD opportunities
- Monitor risk and compliance, supporting senior managers in timely responses

Qualifications
- HCPC registration as a Biomedical Scientist (Essential)
- Governance or Risk Management qualification (Essential)
- Master’s degree in a relevant field (Desirable)
- Green Belt qualification in improvement methodology (Desirable)

Experience
- Extensive experience at clinical governance management level (Essential)
- Strong knowledge of pathology disciplines and community services (Essential)
- Proven experience organising large-scale CPD or training events (Essential)
- Experience in data management, analysis, and reporting (Essential)
- Experience implementing LEAN methodologies in clinical or scientific settings (Essential)
- Experience leading and chairing structured meetings with action tracking (Essential)
- Experience working across organisational boundaries such as ICBs, NHS Trusts, and external partners (Desirable)
- Experience using Power BI or similar OPMS software (Desirable)

Skills & Knowledge
- High level of computer literacy including Outlook, PowerPoint, Project, Visio (Essential)
- Ability to influence and engage senior stakeholders and multidisciplinary teams (Essential)
- Ability to interpret and present complex data to inform decision-making (Essential)
- Ability to identify training needs and support delivery of in-house governance education (Essential)
- Ability to promote learning from incidents and embed continuous improvement (Essential)

About You
You are a passionate clinical governance professional or clinical leader who thrives in complex environments and is committed to clinical excellence. You have strong leadership skills, a collaborative approach, and a drive to leave a legacy of safer, smarter care. You are adaptable, proactive, and motivated to contribute to transformational change within pathology services.