Location
London, primarily based at The Hub laboratory, Blackfriars Road, SE1, with some work across hospital network sites in South East London.

Hours
Full Time

Salary
£85,431 per annum

About the Role
Join Synnovis, the UK’s leading and fastest growing pathology company, working in partnership with Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital. This role offers a unique opportunity to shape the future of diagnostic services within one of the UK’s most ambitious pathology transformation programmes. As Clinical Governance and Improvement Lead, you will be at the forefront of quality, safety, and innovation, driving excellence across Primary Care and Phlebotomy services.

This is more than a governance role; it is a chance to influence strategic service design, patient safety, and regulatory compliance across multiple care settings. You will collaborate closely with NHS Trusts, Integrated Care Boards (ICBs), and Synnovis leadership to build integrated, high-performing governance frameworks. Your work will have visibility and impact across the organisation and beyond.

Key responsibilities include embedding a robust governance and quality framework, leading quality assurance, incident reviews, learning, and continuous improvement. You will chair Governance, Risk & Quality meetings, lead clinical incident reviews under PSIRF, and support scientific and clinical governance compliance. Additionally, you will empower professional development by identifying training needs and promoting continuous professional development (CPD) opportunities.

Synnovis is creating a world-leading Hub and Spoke pathology network, with 70% of services moving to a state-of-the-art Hub laboratory in central London from April 2024. This role is central to ensuring services remain safe, responsive, and future-ready, supporting patient-facing roles within Phlebotomy and Primary Care.

Synnovis offers a professional yet relaxed working environment with excellent access to local amenities and transport links. The role includes access to a comprehensive development programme and opportunities to apply for funding to drive innovation and service development.

Experience
- Extensive experience at clinical governance management level
- Strong working knowledge of pathology disciplines and community services
- Proven experience organising large-scale CPD or training events
- Demonstrable skills in data management, analysis, and reporting
- Experience implementing LEAN methodologies in clinical or scientific settings
- Experience leading and chairing structured meetings with action tracking

Desirable Experience
- Experience working across organisational boundaries such as ICBs, NHS Trusts, and external partners
- Experience using Power BI or similar operational performance management software

Qualifications
Essential
- HCPC registration as a Biomedical Scientist
- Governance or Risk Management qualification

Desirable
- Master’s degree in a relevant field
- Green Belt qualification in improvement methodology

Skills & Knowledge
- High level of computer literacy including Outlook, PowerPoint, Project, and Visio
- Ability to influence and engage senior stakeholders and multidisciplinary teams
- Ability to interpret and present complex data to inform decision-making
- Ability to identify training needs and support delivery of in-house governance education
- Ability to promote learning from incidents and embed continuous improvement

About You
You are a passionate clinical governance professional or clinical leader who thrives in complex environments and is committed to delivering safer, smarter care. You have excellent communication and leadership skills, with a strong focus on quality, safety, and continuous improvement. You are motivated to leave a lasting legacy by shaping the future of pathology services and patient care.