About Us  akt is the UK’s national LGBTQ Youth Homelessness charity. We provide safe homes, mentoring, and support to ensure that no young person needs to choose between a safe home and being who they are. 24% of young people facing homelessness in the UK identify as LGBT (National Scoping of LGBT Youth Homelessness, akt, 2015) and 78% of LGBTQ+ young people cited an absence of family support (The LGBTQ+ Youth Homelessness Report, akt, 2021). The charity was founded in 1989 and operates service centres in London, Manchester, Newcastle, Bristol and works online through a Digital Service to offer support to young people outside of our four office regions. akt works with over 800 vulnerable young people a year providing both face to face and online assistance. Job Summary This is a 14-21 hours per week part time temporary 6 month contract. The pro rata salary for hours worked is between £12,658 - £18,987 per year (£31,645 full time equivalent). There is one role that can be done from any of akt's offices in Manchester, London, Newcastle or Bristol. This is an exciting opportunity for a well-organised and professional individual to join our team to support our work with young LGBTQ+ people facing homelessness. The role primarily involves quantitative data collection, analysis and reporting to inform akt’s strategic direction and demonstrate our impact externally. You will need excellent analysis and communications skills, be highly organised and have the ability to present data in a format that is understandable, clear and can be utilised in a range of areas. Key Responsibilities • Conduct quantitative analysis of Services data, generating key insights to inform strategic direction and demonstrate akt’s impact. • Produce regular internal reports for Services management on progress towards key performance indicators. • Lead on presenting data to various audiences, including Services staff, senior management, Trustees, and funders. • Build reports and dashboards on our CRM, In-Form (SalesForce), to support with data analysis and monitoring, and help Services staff to manage their caseload and performance. • Coordinate and take the lead on specific projects relating to data collection, reporting, and/or impact monitoring including some cross-departmental projects. • Continue driving a culture of data-informed decision-making and learning at akt, helping all colleagues to value Services data and to collect reliable and useful data about the work we do. • Proactively improve data collection and reporting methods, considering creative and alternative methods informed by the young people we work with. • Provide Fundraising and Marketing/Communication teams with Services data for external use, such as funding returns and applications, and fundraising appeals. • Work autonomously and manage own workload, particularly around key reporting milestones: each financial quarter, and at the beginning of each financial year. • Support other departments with internal and external research projects and requests for Services data, as commensurate with the role. More information about the role can be found in the job information attached to this advert. Application deadline: midnight (11.59pm) on Sunday 4th August 2024 Interviews: Tuesday 13th or Wednesday 14th August 2024