Ward Security is on the lookout for a Dedicated Contract Support Officer, who will work at our client’s premises at 55 Baker Street. The ideal candidate will possess the skills to deliver an effective and efficient service to the client. Position: Dedicated Contract Support Officer Pay rate: £13.50 per hour Shift Pattern: Guaranteed hours -Various- Days Nights Weekends Location: 55 Baker Street - London W1U 8EW Must have: • Valid SIA licence • Proven work experience as a Security Guard or relevant position • Excellent customer service and communication skills • Surveillance skills and detail orientation • IT literate- Ability to operate detecting systems and emergency equipment Duties: • Report any issues to the supervisor or duty manager • Ensure all instructions, both written and verbal are adhered to • Guard access points, permitting or refusing entry, restraining trespassers • Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets. • Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents • Complete daily reports, including relevant information, observations, surveillance footage, and signatures • Carry out ID checks • Be vigilant to the Health and Safety risks • Excellent communication skills to all levels – verbally, written, phone and by security radio’s • Work effectively as part of a team or can work on own initiative • A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1000+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us? Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online e-learning, and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits. At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.