Due to expansion within the team, we have an exciting new opportunity for a Delivery Manager to join us on a permanent basis. The Delivery manager is responsible for leading the delivery of software projects in the Pensions Development department. The delivery management function provides the department's software project management capability, and the purpose of the role is to ensure that all assigned projects are led, planned and tracked appropriately. The role does not have any line management responsibility but requires excellent communication, influencing and leadership skills. What you'll be doing: -Leading a cross-functional project that includes representatives from different functional areas, including business analysis, technical architecture, software development, software testing and DevOps. -Leading the team through the full project lifecycle, from kick-off through requirements gathering and analysis to the completion of all software development and testing activities. -Acting as the central point of contact for all stakeholders on all project-related matters. -Applying the department's project governance processes to each project in an appropriate manner. -Championing and explaining these processes to stakeholders as required. -Leading and influencing the project team and other, relevant stakeholders towards achieving agreed objectives and meeting project commitments. -Developing a project delivery plan and maintaining it through the life of the project. -Ensuring that project objectives and commitments are agreed and understood by all relevant stakeholders. -Applying appropriate change control procedures to any changes to the agreed plan. -Identifying, communicating and mitigating project-related risks as required. -Identifying, communicating and addressing project-related issues as required. -Seeking senior management approval and guidance at key milestones. -Reporting status to senior management through the relevant reporting mechanisms. -Contributing to the continuous improvement of the department's project governance processes. What we're looking for: -Proven experience in project or programme management experience. -Experience in different project management methodologies (e.g.Agile, PRINCE2) -Excellent communication and influencing skills. -Strong leadership skills, encompassing demonstrable emotional intelligence. -Experience in developing and implementing project governance processes. -A systematic and analytical approach to problem solving. -Excellent presentation skills. -Attitudes and behaviours consistent with Capita's values. About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. TSS brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions for Capita's businesses and clients. What's in it for you? -Opportunity to learn new skills and develop further -23 days annual leave (rising to 27 days with time) with opportunity to buy more leave -The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice -Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform -Company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at [email protected] or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.