Salary: £35,850 (London) / £31,994 (Bristol) per annum Hours: Full time Contract: Permanent Benefits: - 27 days annual leave + statutory holidays + 3 closures days over the Christmas period; - Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme; - Attractive family friendly policies; - Private healthcare cover; - Season ticket loans; - Employee awards, and training and development opportunities. For more information about our benefits please visit our website. Location: London or Bristol (homeworking to be considered with occasional travel to London or Bristol offices) An exciting opportunity has arisen at the National Housing Federation (NHF) for a Digital Officer. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/ Interested in being a Digital Officer? Please scroll down to the bottom of the page to download the full job profile and person specification for this role. Key elements of the role: - Manage the NHF’s website on a day-to-day basis and ensure excellent user experience, putting them at the heart of the process. - Deliver digital projects, working closely with colleagues across the NHF, and managing relationships with external suppliers, identifying risks and delivering projects to specification and budget. - Provide relevant reports as part of ongoing analytics reporting, evaluating against agreed KPIs and using the results to improve digital engagement. - Project plan and deliver external communication plans. - Advise colleagues on all aspects of communication as part of a joined up strategic corporate communications strategy including tone of voice, marketing, website, and social media. - Use strong writing skills to reach different audiences, adapting where necessary to suit our different channels. The successful candidate: The successful candidate will be able to demonstrate: - Confidence using web content management systems and email platforms. - Ability to devise and deliver content and communications plans. - Ability to advise colleagues on how to communicate effectively with target audiences. - Skills in summarising complex information into clear coherent messages that different audiences can understand. - Ability measure communications impact and evaluating reach. Equality, diversity and inclusion The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups. Disability confident committed employer We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview. We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email [email protected] with your request or to arrange a time to speak to a member of our people team. Our role profile and job advert can also be requested in large print via this email address. Uploading your CV and cover letter If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience. Right to work in the UK / UK VISA Sponsorship You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK. Closing date for applications: 8th October 2023 Interview date: w/c 16th October 2023