Ward Security is on the lookout for an experienced Duty Shift Manager, who will work at our client’s premises at 55 Baker Street. The ideal candidate will possess the skills to deliver an effective and efficient service to the client. Position: Duty Shift Manager Pay rate: £18.05 per hour Shift Pattern: 4 on 4 off (Days & Nights) Location: 55 Baker Street - London W1U 8EW Must have: • Valid SIA licence • Proven work experience as a DSM -min 1 year • Robust leadership and supervision skills, adept at inspiring and efficiently managing teams. • Excellent customer service and communication skills • Ability to deliver succinct and clear verbal and written reports where necessary. • Maintain a high standard of personal presentation. • Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability. • Profound problem-solving and decision-making capabilities to analyse intricate security issues and devise effective solutions. • IT literate- Ability to operate detecting systems and emergency equipment Duties: • Supervise daily security team operations, ensuring efficient task completion • Report any issues to the duty manager • Always conduct yourself in a professional manner • To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets. • To provide a point of contact and information centre to staff and visitors. • Respond to emergencies • Deal with conflict in an appropriate manner if required • Write up incidents to the standard expected by Management • Carry out ID checks • Be vigilant to the Health and Safety risks • Excellent communication skills to all levels – verbally, written, phone and by security radio’s • Can work effectively as part of a team or can work on own initiative • A positive attitude to dealing with people and taking on challenges Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1000+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us? Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online e-learning, and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.