EAST LONDON HARD SERVICES MANAGER Salary: £65,000 per annum Working Hours: Permanent, Full Time, 40 hours per week Location: Trinity Buoy Wharf, E14 0JW Excellent Company benefits including Contributory Pension and Company Car. About the role We have an exciting opportunity for a Hard Services Manager to join our team working on the Tower Hamlets School (THS) PFI contract which sits within G4S Facilities Management. This is a full time role working 40 hours per week, Monday to Friday between 8am and 5pm, and will include being on call every 4 weeks as an escalation point. As Hard Services Manager you will be an integral part of the services team, provide legislative and operational advice, guidance and support to operational management, sourcing specialist services where applicable to ensure that we are able to deliver consistent service delivery within contractual and financial parameters. The main services to be covered are FM building engineering services although some involvement may be sought in supporting other related areas of the FM business such as Lifecycle and Variation works. Responsibilities: Manage Hard Services so that a compliant service is delivered in line with strategy, legislation and corporate policy through the Hard Services Supervisor and Engineers. Monitor and control engineering costs including materials, equipment, consumables, labour, overtime, purchasing card spend, fuel etc. Management and control of Hard Services subcontractors and associated works; including competency due diligence and leading on Regular Performance meetings with key contractors. Support Regional Facilities Manager with providing technical expertise and resolving major hard services issues. Take ownership of fire, water, electrical, mechanical, HVAC, gas, confined space, LOLER, PSSR AP, RP & CP delivery and training. Working with G4S Project Management Office and preparation of the Life Cycle & Maintenance plans for 1 -5 years through to instigation of works, working with G4S Lifecycle Manager and Project Managers Lead in regards to Health and Safety and ensure Health & Safety is proactively managed. Support with swift closure of actions following SPVs and Local Authority audits. To audit and maintain the asset register within the contract at THS. Ensure all statutory and mandatory PPMs are planned and undertaken safely and on time in line with the PPM plan. Liaise with Compliance lead to ensure all completed tasks and any remedial actions are jeopardy managed, completed and evidenced as required. Maintain knowledge of new technology, innovation and emerging new products, ensuring potential procurement of such items is commercially viable and appropriate to the business. Support the on-going training programme to provide all technical and safety training as and when required for all colleagues. Monitor and review all staff performance on an on-going basis and through the completion of the annual group and/or individual appraisal process. Manage all team relation issues on site, including suspensions, disciplinary actions, grievances, redundancies, and absences. About you We are looking for detailed focus hard services professionals excited to deliver a high level of performance for clients. To be successful in this role we would expect candidates to have experience leading people in a collaborative and cooperative manner. If you are passionate about leading people in an organized and structured style then this is a brilliant opportunity for you. Essential Criteria: ME Qualification with 10 years experience. Health & Safety Qualification (NEBOSH, IOSH). Experience of maintaining assets compliantly and in line with SFG20 and industry best practice. Water management qualification. Must be team player but with the ability to work on own initiative. Excellent communication and negotiation skills. Commercially astute with proven track record in advising on cost effective solutions, key technical delivery, implementation and full operational control. Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; Company Car/Allowance. Progression, training and development catered to you. Charity work. Refer A Friend incentives. Company pension scheme with employer contributions. G4S Life Assurance Scheme. Subsidised healthcare plan. Charity work- Match-IT and Payroll Giving. Confidential Counselling Services. 24/7 support specialising in health and medical. Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with criminal convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant’s criminal record or the details of any offences disclosed to us). Some roles may also be subject to further pre-employment checks.