Job title: Energy Retail Business Analyst (12 month FTC) Location: London/Bristol - Hybrid Salary: £43,000 - £56,000 Closing date for applications: Friday 2nd July, 2024 Kaluza wants to power a world where net-zero is within everyone's reach, by building the platform that will accelerate a sustainable, affordable and resilient energy transition. It's a huge challenge, but often the toughest problems are the most rewarding to solve. Since launching in 2019, Kaluza's technology has been empowering some of the biggest energy suppliers to better serve millions of customers. From revolutionising billing to smart electric vehicle charging, our real-time cloud platforms transform supplier operations, reducing cost to serve and boosting engagement. And most importantly, they enable suppliers' customers to drive decarbonisation with smart, low carbon technologies. We have a strong flexible, hybrid working ethos, we aim to be as flexible as possible to balance work with life. Teams can choose how and where to work, whether it's from one of our lovely offices or from home or a mixture of both. Each team is different but we do like to get together monthly/quarterly as teams - if they are not at your local office we will cover the costs of travel and accommodation if necessary. As a company we come together annually for our conference and end of year celebrations! Where in the world of Kaluza will I be working? You'll be working on the Kaluza's Energy Retail platform. This is a SaaS technology platform that aims to revolutionise the operating platforms for energy retailers globally. This platform has been built with scale and technical quality in mind and is the foundation for decarbonisation efforts by Kaluza's customers. What will I be doing? The business analyst (BA) is in a client-facing role; they are the translator of our clients' business needs to the teams building our amazing platform. They can straddle the operational and product domains, seamlessly transitioning between these or working across them as required to understand the full picture. We want our platform to solve our clients problems, to provide them with amazing success stories, and to help them evolve their businesses. To do that, we need to understand what matters to them and how our platform can play a major part in this ambition. Business Analysts at Kaluza are amazing problem-solvers; they take the highly complex and make it straightforward and understandable; they work within and between engineering teams to ensure cohesive and holistic feature development. Responsibilities: Eliciting and documenting client requirements and bringing these together into coherent artifacts that can be disseminated and passed to product teams Process mapping and engineering, with particular focus on elements of processes and journeys that are specific to the client Being the authoritative source of information within Kaluza for the how the clients' business processes operate. Documenting industry processes and mapping interaction points with the Kaluza platform. Facilitating requirements gathering workshops; bringing together Kaluza's product and engineering people with the client Working in partnership with the programme manager and account manager to ensure that platform requirements are delivered to the right quality and solve our clients' problems. Is this the job for me? Ideally you'll have/be Several years of versatile experience working as an analyst within the energy retail industry crossing operational and product domains Adept at defining and shaping requirements across multiple product teams Skilled at translating business needs into technical requirements enabling engineering teams to develop solutions iteratively Passionate about working with stakeholders across Kaluza and its clients to ensure high levels of engagement and knowledge sharing Comfortable with process analysis and design, particularly where processes span multiple teams Great at data analysis yielding insight to inform strategic decision making Proficient at producing visuals to meet the needs of the audience. (i.e. high-level conceptual visuals, low-level detailed visuals and everything in between) You might also have Experience in creating process flows using BPMN Experience of eliciting requirements across a range of different applications Kaluza Values Here at Kaluza we have five core values that guide us as a business: We're on a mission, We build together, We're inclusive, We get it done, We communicate with purpose. Read more about our values over on our careers site. From us you'll get Pension Scheme Kaluza Share Scheme Discretionary Bonus Scheme Private Medical Insurance + Virtual GP Life Assurance Access to Furthr - a Climate Action app Free Mortgage Advice and Eye Tests Perks at Work - access to thousands of retail discounts 5% Flex Fund to spend on the benefits you want most 26 days holiday Flexible bank holidays, giving you an additional 8 days which you can choose to take whenever you like Progressive leave policies with no qualifying service periods, including 26 weeks full pay if you have a new addition to your family Dedicated personal learning and home office budgets Flexible working — we trust you to work in a way that suits your lifestyle And more… Even better? You'll have access to these benefits from day 1 when you join. We want the best people We're keen to meet people from all walks of life — our view is that the more inclusive we are, the better our work will be. We want to build teams which represent a variety of experiences, perspectives and skills, and we recognise talent on the basis of merit and potential. We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you. Find out more about working in Kaluza on our careers page and LinkedIn.

Company pension, Employee discount, Private medical insurance