Housing Engagement and Inclusion Officer Fixed term contract to 26 th February 2025 Secondments from partner organisations welcomed! Ref: 2373H Salary: £32,957 - £36,573 37 hours a week - Hybrid working About the role Due to an internal secondment, we are recruiting for a fixed term opportunity to the role of Housing Engagement and Inclusion Officer. The successful candidate will: help increase opportunities and quality of tenant engagement collaborate with colleagues to ensure tenants are communicated with and consulted effectively, including identifying opportunities to engage with people who are under-represented create high-quality content for the website help produce newsletters for tenants. The Housing Engagement and Inclusion Officer will also help project manage the regulatory compliant tenant satisfaction survey. About you Passionate about improving services by listening to customers Great verbal and written communications skills with a high degree of accuracy Excellent interpersonal skills - able to maintain and develop partnerships with residents, colleagues and stakeholders Excellent IT skills, using Microsoft office products. About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. As a social landlord, we understand that listening to tenants gives us the best insight into their priorities and the quality of our housing services. This enables us to make improvements that deliver increased customer satisfaction and better value for money. To demonstrate our commitment to complying with the enhanced requirements of the Regulator of Social Housing and to meeting the objectives of our Tenant and Leaseholder Engagement Strategy, we have recently applied for accreditation of our tenant engagement work. Benefits Hybrid working 3 days in the office, 2 days working from home Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas Excellent Pension Scheme, including access to an Advanced Voluntary Contributions Free Parking Training and development opportunities Cycle to work + further related discounts Season ticket loan Mileage allowance How to apply For more information on the role and to apply please visit: Runnymede Borough Council Jobs | Surrey Jobs We are passionate about building an inclusive and diverse workforce and we welcome applications from candidates with a variety of backgrounds, skills and abilities. If it is difficult for you to apply online, please contact Human Resources at [email protected] or on 01932 425516 who will be able to assist you. For an informal chat about this role please contact Angela Horsey, Housing Business Development and Policy Manager on 01932 425810 or [email protected]. Closing Date: 11.59pm Tuesday 15 th October Interview Date: Monday 21 st October. If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council. Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

Country: United Kingdom