About the role We have an exciting opportunity for an Estate Assistant to join our team on a permanent, full-time basis in West London. You will be responsible for carrying out daily estate duties, providing a clean environment and garden maintenance. You will represent SBHG on site liaise effectively with colleagues, residents, external clients and agencies to deliver the highest level of customer service and satisfaction to both our residents and leaseholders. You will operate within the core values of integrity and honesty. You will be supplied with uniform, PPE, cleaning supplies/equipment and a company vehicle in order to travel to and from estates. What we’re looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will be an experienced Estate Assistant with proven professional experience of delivering grounds maintenance, across a variety of sites and garden types. You will also have great customer service skills and a willingness to go the extra mile and be able to demonstrate the below essential skills and experience: Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Knowledge of Health & Safety legislation, including COSHH and PPE. Great attention to detail and able to work in a pressurised environment. An understanding of how to use mobile working devices Proven computer literacy and experience of using Microsoft Office packages. Good communication skills. A full UK Driving Licence is essential If you’re interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. This role is with Shepherds Bush Housing Association who are now part of The Guinness Partnership. How do I apply? If you’re interested in joining us and would like to apply for this role, we would love to hear from you! The first step is hitting the ‘apply’ button and submitting your application online. What we can offer you Please follow the link to read more about our great benefits and what we can offer you: https://www.sbhg.co.uk/life-at-sbhg Equality, Diversity, and Inclusion We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders, and customers. To read more about our commitment, please visit the following link: https://www.sbhg.co.uk/equality-and-diversity We reserve the right to close this vacancy early if enough applications are received. Our mission We're much more than a landlord. We build communities by providing homes that people can afford and invest in people and places. We have more than 5000 homes throughout west London and are building more. We've been doing this since 1968 and are a trusted part of the community. Our mission is social heart, business head, local impact. Social heart: Our way of working builds and strengthens communities. Business head: Our way of working means we make a lasting return on investment. Local impact: Our way of working responds to what's needed locally.