Facilities Service Desk Supervisor Flexible Location, Ireland Join Sodexo as a PPP Team Lead and Coordinator, where you’ll play a vital role in managing and coordinating customer service functions and supporting the day-to-day administrative operations for our Public-Private Partnership (PPP) contracts across Ireland.This is an opportunity to drive efficiency and support client satisfaction within the Schools and Universities segment, making a difference in educational environments across the country. As part of a committed team, you’ll ensure smooth site-based operations, coordinate helpdesk support, and manage recruitment needs across our PPP contracts.This role is ideal for a proactive problem solver who thrives in a collaborative setting and is ready to make a positive impact every day. What you’ll do: Assist the Contract Manager with key administrative tasks and project updates. Coordinate site schedules and provide support to site-based Facilities Managers. Cover the helpdesk for PPP contracts, managing inquiries and ensuring a responsive service. Support recruitment activities for various contract needs across multiple sites. Maintain accurate project records and manage multi-site responsibilities. Uphold health, safety, and compliance standards as per statutory and company requirements. Foster a professional, solution-oriented image to clients, staff, and colleagues. What you bring: Proven experience in an administrative or customer support role, ideally within Facilities Management. Strong organisational skills and attention to detail, with the ability to manage multiple priorities. Excellent problem-solving abilities and decision-making skills. Clear communication skills and the capacity to work independently and collaboratively. IT literacy and confidence in using various software platforms. What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll join a company and team that values you and allows you to thrive in your own way. In addition, we offer: A flexible and dynamic work environment. Competitive compensation. Access to ongoing training and development programs. Opportunities to grow within the company. We are a Disability Confident Leader employer.We’re committed to changing attitudes towards disability and ensuring disabled people have the opportunity to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.