Funeral Director (Full Time) £37,406 (£15.81 per hour) including London Allowance plus benefits 45.5 hours per week, Full Time, Monday-Friday 9am-5pm, with some additional on-call duties Eastcote, London HA5 We're looking for an empathetic and commercially minded person to join the Co-op Funeralcare team. This Funeral Director role comes with a competitive salary and excellent benefits. You can apply for this job on your mobile in a few simple steps - no CV required. As a Funeral Director, you'll balance your time between leading your team and building strong, trusting relationships with clients. We'll encourage, support and reward you for doing what's right for our clients and our business. In this Funeral Director role, you can expect to: - Make sure client needs, service levels and KPIs are met - Be clients' main point of contact - supporting and guiding them with the help of the wider team - Support funerals - conducting the ceremony, leading the team and carrying the deceased when necessary - Make sure all regulated work, including funeral planning appointments, is referred to a certified colleague - Build and maintain positive relationships with the team, clients and the community This role would suit you if you have experience in a managerial role. You'll also need: - True customer focus and a passion for delivering great service - The ability to capture detail and make sure it's reflected in the service we deliver As a Funeral Director, you'll do work that matters. You'll also get a generous benefits package that includes 30% off Co-op branded products in our food stores, 23 days holiday (pro rata, rising with service) and a pension with up to 10% employer contributions. You'll also get: - Employee Assistance Programme offering confidential advice and support 24/7, plus access to a virtual GP and free eye tests - Wagestream - an app that gives you access to a percentage of your pay as you earn it - YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing. As part of your application you'll need to complete an online assessment. It will take you around 12 minutes to complete this test. If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram. Any offer of employment made will be conditional upon the completion of pre-employment screening checks.