Location
London and Hertfordshire

Hours
Full Time

Salary
£39,238 - £44,547 per annum

About the Role
Reporting to the Home Ownership Team Manager, you will manage a portfolio of homeowners across London and Hertfordshire. Your responsibilities will include managing key Homeownership functions such as solicitors enquiries, lease extensions, and section 20 consultations. You will also complete estate inspections and troubleshoot any issues arising within your portfolio. The role involves conducting quarterly estate walkabouts with residents, managing anti-social behaviour, championing the customer experience, and overseeing third-party relationships including managing agents.

Our Values
At Origin, our core values guide everything we do:
- Take the lead
- Create energy
- Build trust
- Be generous
- Stay grounded
- Remember the little things

We are committed to the wellbeing of our people and fostering an environment that promotes diversity, equity, inclusion, and belonging.

Our Benefits to You
Origin supports flexible working to help you balance work and home life, providing the technology and equipment you need along with access to flexible collaborative spaces. Benefits include:
- Competitive salary of £39,238 - £44,547 per annum
- 25 days holiday plus bank holidays, increasing with service, with options to buy and sell leave
- 2 additional volunteer days
- Pension scheme with contributions from 4% to 8%
- Family leave, compassionate leave, and enhanced maternity pay
- Simply Health cash plan for health appointments including physiotherapy, dental, and opticians
- Interest-free loans for season tickets or large purchases
- Annual staff conference, team away days, and team meal allowance
- Access to Perk Box for savings on everyday purchases
- Free employee assistance programme
- Opportunities to join staff network groups
- Refer a friend bonus

We also offer excellent learning and development opportunities including induction programmes, course sponsorship, leadership development, mentoring, talent schemes, and professional membership support where required.

Experience
Previous experience in a similar Home Ownership or housing management role is essential.

About You
You are solution-focused with a can-do attitude, able to multitask and manage conflicting deadlines effectively. You are committed to providing excellent service and have strong problem-solving skills.

Qualifications
Not explicitly stated, but relevant housing management qualifications or equivalent experience would be advantageous.