Housing Systems & Revenue Assistant Annual salary between £29,696 - £32,957 37 hours a week Mon - Fri About the team Runnymede Council has created a number of new roles as part of our digital transformation and increased income services. These are roles for people with a keen interest in IT and administration. The roles are varied and within this new team there are opportunities for learning new skills and progression. This is a small Local Authority where you have the opportunity and resources to make a difference to service users. We are a passionate team who care about our residents and the service we provide. You will be joining a supportive, friendly Housing service that provides IT support across all the areas within the Housing Department and continually explores every opportunity to improve processes, whilst ensuring that all income streams are maximised. The team’s focus is on continued improvement of the Housing integrated IT system, managing upgrades and offering online access to tenants and leaseholders to digitally transact. About the role As part of this team, you will develop specialist knowledge across all the system modules, that manage all areas of Housing, including allocations, tenancies, repairs and rent accounting. Armed with this knowledge the team provides support to all users on day-to-day issues, processes and training. The team works at a fast pace with priorities frequently changing to support current business needs with critical tasks and ongoing system maintenance and development. The workload covers multiple different areas within Housing, with administrative tasks to support the income and expenditure, system build and configuration changes, providing key performance indicators, security updates and system enhancement research. As a Housing Systems & Revenue Assistant you will be supported by Housing Systems & Revenue Officers within the team, to provide an income collection service and IT system support for the Housing Department. About you If you are a capable and motivated person who is committed to excellent customer service, this may be the opportunity for you. Are you comfortable working in a busy everchanging, environment, where you are constantly expanding and sharing your knowledge. Do you enjoy working as part of a team and supporting your colleagues. Are you also accurate, organised, confident in using IT systems and relish a challenge, then may be this is the role for you! As this role focuses on financial administrative tasks and system updates, it is essential that you have previous experience with processing financial transactions and are comfortable with assisting in the enhancing of IT system processes. About Runnymede Runnymede is an ambitious, passionate, and progressive council with a forward- thinking attitude and award-winning departments. As a Borough Council, we are committed to our four core values and goals which we demonstrate through our ongoing policies and projects. We are always keen to improve our services and welcome innovative and proactive individuals who are open minded and have a positive approach in supporting our vision. Benefits Hybrid working 3 days in the office, 2 days working from home Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas. Excellent Pension Scheme Free Parking Training and development opportunities Payment of one professional membership per annum Cycle to work + further related discounts Season ticket loan Health insurance plan after 1 years’ service Dental insurance plan after 3 years’ service Mileage allowance How to apply Please apply online at www.surreyjobs.info. Full information, including the Job Description, Person Specification and other details about Runnymede Borough Council, is available in the Extra Information attachment on the website. If it is difficult for you to apply online please contact Human Resources. Email: [email protected] Telephone: 01932 425527. We welcome applications from all sections of the community. Please provide an email address where possible as you will be contacted by email if you are selected to attend for an interview. For an informal chat about this role please contact Ellie Slade, Housing Systems & Revenues Manager on 01932 425820 or [email protected] Closing Date: 30 th September 2024 Interview Date: To be Confirmed If you do not hear from us within two weeks from the closing date you have not been successful on this occasion. Thank you for considering Runnymede Borough Council. Runnymede Borough Council is committed to safeguarding and promoting the welfare of children and adults with care support needs and expects all staff and volunteers to share this commitment. You may be requested to present your identification at the interview stage and there will be several checks conducted during the onboarding process inclusive of an enhanced DBS check for specified roles.

Country: United Kingdom