West Thames College is one of the most exciting and successful colleges of further and higher education in London and our vibrant campuses in Isleworth and Feltham have some of the best facilities in the country. We have a reputation for giving excellent support to our diverse student population. Staff are well supported within a culture of continuous professional development and are encouraged to take on new and more senior roles within the college. Facilities across our campuses in Isleworth and Feltham are state-of-the art with good public transport links and free staff parking. We are a values-based and highly inclusive college, serving a vibrant and diverse area, and making a positive contribution to wider social and economic agendas. We offer courses from pre-entry through to Higher Education, Apprenticeship and Traineeship programmes to meet the skills needs of our students aged 14 upwards. At West Thames College we are committed to safeguarding our students. The safety of students continues to be a primary focus. We practice safe staff recruitment and check the suitability of staff and volunteers that work with young students or vulnerable adults. Please note that it is an offence to apply for a role if you are barred from engaging in regulated activity relevant to children. The purpose of the post is: to work as part of a team, providing a first-class information service to staff, students and visitors, and to assist with the day to day running of the admissions and enrolment functions. This post requires you to work closely with College Staff including teaching and support staff, prospective, current and past students. Full details of the post can be found in the Job Description and Person Specification: Please study the items in this person specification carefully and when completing your application form try to describe your knowledge, skills and experience in terms of those particular items: 1. Experience of working in an educational or customer facing environment. 2. Ability to communicate effectively and tactfully with students, staff and visitors in person, by telephone and written correspondence. 3. Strong interpersonal skills. 4. Excellent team working and organisational skills. 5. Be able to work methodically, paying particular attention to detail and accuracy. 6. Numeracy and Literacy Skills to NVQ Level 2. 7. Be able to work calmly in a busy environment and during periods of pressure. 8. Be willing to undertake training and development as required within the role. 9. Possess appropriate IT skills relevant to the post, or be willing to undertake training. 10. Have an awareness and understanding of equal opportunities.