Location
London

Hours
Full-time - 35 hours per week

Salary
£90,440 - £120,000

Working Pattern
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our London office.

About the Role
Our Consumer Services & Engagement lab (CS&E) is looking for an Integrator to drive effective coordination and integration of delivery of technical components that requires cross-cutting engagement across multiple Labs and third parties. As an Integrator, you would model a desire to develop your skills and experience, create space to learn and collaborate, demonstrate resilience, adaptability, and confidence. You'll understand, embrace and be able to select with confidence the most appropriate tools and methods to deliver change. You should strive to build relationships across role communities, change teams and business areas to maximise opportunities for continuous improvement through shared learnings.

What you'll do
Use your technical expertise to develop the sequence for technical integration related tasks in collaboration with Engineering Leads and aligned to the Lab backlog. Cataloguing and leading technology dependencies between the lab and other teams. Coordinating the integration process and/or implementation events across shared infrastructure (e.g. Upgrading the Mainframe); leading on the Service Introduction process, coordinating parties to deliver value for customers. Working with colleagues outside of the lab to ensure interlock to enable delivery at pace, including how to consume infrastructure components provided by other platforms or (within Enabling Platforms) how to make the products delivered by the Labs consumable in a self-served manner. Identifying blockers to delivery by proactively monitoring, troubleshooting and diagnosing technical issues, raising to Lead Engineers/EL where required. Acting as interface between the supplier (3rd Party) and key business colleagues supporting the management of delivery business critical programmes. Running complex and high-risk implementations requiring integration between multiple parties (internal/external) to ensure safe delivery. Providing expertise for governance activities request for the safe delivery of change to customers. Enabling the delivery of technology risk and control improvements.

Experience
IT Project Management & Software Delivery experience: Prior background working as a Technical Delivery Manager / Project Manager or Scrum Master within IT, specifically software projects. Strong delivery experience that includes work within Digital Transformation, Software, API or similar.

Technology Leadership
Demonstrable experience driving teamwork within agile teams and aligning technology elements across the phases of product/development lifecycle.

Excellent Influencing and Communication Skills
Exceptional stakeholder management skills and strong influencing communication skills.

Reporting and Governance
Experience in planning, tracking, reporting and governance; experience in communicating regular status updates to key senior colleagues and resolving high priority issues affecting delivery. Track record of handling critical risks/issues/dependencies arising out of Status Reporting and agile meetings, taking ownership for critical issues and ensuring resolution within agreed timescales. Jira and Jira Align (Training can be provided on Jira Align if required).

Desirable Experience
Working in any regulated environment.

About You
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.