Unifrog’s mission We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively. Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications. We have a clear social purpose, and we’re hugely ambitious. We already work with nearly half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer. Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (details on our website). Communication at Unifrog Whether we are communicating through image, video, animation or text, we always try to be straightforward, honest, and to show respect for the people with whom we are communicating. Clear communication is particularly important for us because our mission is to level the playing field when it comes to access to opportunities, and a big part of this effort is fair and straightforward access to information. It’s also important that our writing is fun, inclusive and genuinely useful. What you’ll do Internal communications (~2 days per week) There’s always lots of great things going on at Unifrog - from the millions of students we’re helping to find their best next step after school, to the team culture we’re building that makes us a certified Great Place to Work. As our first Internal Communications and Events Lead, you will play a key role in engaging, informing, and inspiring our team with what’s happening at Unifrog. You’ll also help us to work even better together, and retain a happy and effective team. Your main responsibilities: Coordinate our whole team comms: Work with the Head of People and Finance and the Leadership team to create: An internal comms strategy, with yearly goals and objectives. An annual comms calendar. Design and create our first internal Unifrog newsletter, which will bring several team updates under one roof and let everyone know what’s been going on across the team. Build strong relationships with the team to identify relevant stories, issues, and projects that can be supported or shared more widely to promote cross-team collaboration. Collate data from team surveys and work with the People and Leadership teams to put ideas from the team into action. Gather feedback and evaluate engagement to continually improve our comms. Improve the way that we communicate: Develop guidelines and regularly share tips for using Slack and Gmail with the aim of maximising productivity and collaboration. Audit our Slack user groups and channels to make sure they’re working as effectively as possible. Support and train line managers with how to communicate with their teams. Research, trial and train our team on new comms and project management software when appropriate. Keep our key internal documents up-to-date and our Dropbox folders organised. Work with our Recruitment Lead and Marketing team to shout externally about what’s going on at Unifrog, sharing photos and stories on our website and social media. Internal events (~2 days per week) Now that Unifrog has almost 100 team members across the UK and beyond, it’s more important than ever that everyone feels connected, both to each other and to our wider mission. That’s why we have multiple in-person and virtual meet-ups throughout the year, to: recognise and celebrate team successes; share best practice across teams; map out future projects and priorities; and take a break from work to do something social. Your role will be to make sure that all of our Unifrog meet-ups are of the highest quality. We currently have: Three whole company “team days” per year (in person) Two “away days” per team per year (also in person) A number of socials at our London office An increasing amount of remote socials (including buddy groups and a book club) Your main responsibilities: Plan our whole company team days (your first project will be to help plan our biggest team event of the year - our summer team day in July): Find and book venues, social activities, and meals (with the support of your line manager), and make sure everything’s set up and runs smoothly on the day. Manage group hotel bookings with support from our People Assistant. Keep the team in the loop about what they need to know about the day. Work closely with our CEO and the leadership team to decide on the team day agenda and format, and help them finalise their slides for the day. Manage the budget. Support senior managers to plan their away days: Advise on venues, socials, training, and agendas. Manage the booking process. Facilitate cross-team collaboration by suggesting and coordinating guests from other teams. Evaluate our team events and continually look to improve their impact and quality. Plan office socials throughout the year, at first just for our London HQ but with scope to do this for our growing Edinburgh and Hong Kong offices as well. Plan socials that bring together team members based remotely. This is a big focus for us as we have team members supporting partners all over the world. Work with our Recruitment Lead to shout about our great events, sharing photos and stories on our website and social media to build our employer brand. Working together You’ll be part of our People team alongside our: People Assistant, Recruitment Lead, People and Development Manager, and Head of People and Finance. You’ll also regularly work with a variety of other team members (especially line managers) when organising events. You’ll need to be able to build strong professional relationships with them to help deliver an excellent employee experience. You’ll be line-managed by the Head of People and Finance. What we’re looking for Experience in planning and delivering events (including virtual events). Experience in creating and implementing an internal comms strategy and delivery plan. Knowledge of emerging trends in internal communications. Strong verbal communication and presentation skills. Excellent writing and proof-reading skills. Ability to craft clear and powerful narratives from data and insights. Personable and able to build great professional relationships. Keen attention to detail. Excellent organisation skills. Comfortable working both as part of a team and independently, and happy to ask for support when it’s needed. Experience with Slack and Gmail is preferable but not essential. An interest in education, careers, and development. Proactive attitude and willingness to get stuck in. You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you. Benefits Head to our jobs page for a full list of the excellent benefits we offer our team. Join one of ‘ the best organisations to escape to ’ and help transform careers and destinations in schools. Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time. Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress. Influence the company’s direction: we love to promote great ideas, wherever they come from. Key details £37,000 - £39,000 per year (pro rata) dependent on experience, plus a share in a company-wide performance bonus. Grade B. Part-time, 28 hours over either 4 or 5 days per week, with the potential to become full-time if desired (depending on company need). Split your time between working remotely and at our office in Hoxton, London. 28 days paid holiday per year (plus bank holidays). Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday. Start date: as soon as possible, though we will be flexible for the right candidates. If you require reasonable adjustments, or want to discuss any details about the role before applying please contact Mhairi (details on our website). We can only consider candidates who have the right to work in the UK. Application process Deadline: 10:00am (GMT) on Monday 13th November 2023. Stage 1: Application form (~1 hour) ✍️ Visit our website to upload your CV and complete the questions and tasks below: i. What do you want to work at Unifrog? (250 words) ii. With reference to the job description and your experience, what would make you an excellent Internal Communications and Events Lead? (250 words) iii. Unifrog was one of Escape the City’s top 100 ‘ organisations to escape to ’ in 2023. Imagining that we make the list again next year (2024), write a short message to let the whole team know on our #announcements Slack channel. (250 words) Stage 2: Task stage (15 minutes) 📲 The next stage of the application process will be a short phone interview. We’ll send you instructions if you are successful in the first application stage. Stage 3: Video call interview (1 hour) 🖥️ Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions). Phone interviews will be held throughout the application window. Video call interviews will be held w/c 20th November. Inclusion and diversity at Unifrog Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating our policies and practices. To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included. To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses. That way no candidate is disproportionately advantaged or disadvantaged by where they show up in the group.