About Us Merton Council is an award-winning Local Authority, implementing a series of major change projects, aimed at enhancing services provided to the local community whilst addressing legislative and efficiency challenges within the business through major Digital improvements. We are looking for the following on an initial 9 month Fixed term Contract with potential to extend beyond this: 2 x IT Analysts (35 Hours a week) 1 x IT Analyst (21 Hours a week) to assist and maintain key Environmental business applications such as: M3, Idox Cloud, MAYRISE/ALLOY, RingGo, 3sixty Parking, Taranto, 3sixty Environmental, ECINS, Exacom, amongst others. The successful individual should also have experience in supporting Microsoft Dynamics 365 CRM and integrations into back-office systems like MAYRISE/ALLOY and M3/Idox Cloud This is a rewarding and challenging role, working in an ambitious London Borough working to bring real improvements to people's experience of public services. We are looking for enthusiastic individuals with relevant skills, experience and energy to support our existing systems and users across departments, whilst also being involved in exciting change projects as part of the council's IT transformation programme. The ideal candidate will be self-starter and customer focused professional with experience of working in an IT systems support role within a large, complex business service. You will be experienced in analysing, developing and implementing solutions to challenging technical problems, working collaboratively with internal and external stakeholders, participating in projects, and comfortable with communicating at both technical and business levels. You will be joining a professional and friendly team with a diverse range of experience and knowledge. Merton Council additionally offers hybrid working, excellent holiday entitlement, and a competitive salary, and membership in the Local Government Pension Scheme. We are situated in the Merton Civic Centre, which is opposite to Morden Underground Station on the Northern Line. We are also a 10-minute walk from Morden Road Tram Stop and both Morden South and South Merton Railway Stations, and are near Wimbledon, which is part of The London Borough of Merton. If you would like to know more about the role, please contact Jose Diaz at: [email protected] For you to be considered for this role, you must complete the four shortlisting selection questions fully and appropriately. These are the equivalent of a first interview, your responses will be scored, and you will be invited to interview accordingly. Documents IT Analyst Job Description (Word, 72.11kb) IT Analyst Person Specification (Word, 76.25kb)