Job ID: 226480 Date posted: 05/02/2024 At IKEA, it's so much more than a job! IKEA London are recruiting for Kitchen Design Consultants to join their growing team! ABOUT THE ROLE: You are a self-driven individual, you work efficiently and can manage your own customer portfolio and workload. You are agile and adaptable to make yourself available to the customer in a location of their choosing, whilst still delivering the same planning experience. In this role, you will meet customers; in an IKEA London store, at their homes, workplaces or even in a café to bring the IKEA planning experience to the wider market! WHAT MAKES US UNIQUE? Worldwide opportunities across IKEA to grow and develop with the biggest home furnishing retailer in the world We offer a competitive salary: £26,800.00 based on skills and previous experience. The ability in a hybrid function. We lead and make decisions through our IKEA values ESSENTIAL REQUIREMENTS: You have a minimum of 2 years experience in a Kitchen Planning role Be passionate about customers and act to ensure a positive shopping experience Good communication, negotiation and influencing skills Persistence, disciplined to follow-through, attention to detail and well organised Creative problem solver, able to find innovative and sustainable solutions. Ability to follow up on work done and manage workload independently. Enjoy working in a fast-paced and innovative environment Passionate about home furnishing, peoples’ life at home and the IKEA brand. ROLES AND RESPONSIBILITIES: Pro-actively engage with customers to provide a high level of planning service Apply all relevant tools, techniques and channels of communication to provide the best solution that meets and exceeds the customer expectations Maintain a high level of product and market knowledge. Objectively and critically assess competitors products and provide recommendations to IKEA Contribute to business growth by delivering on business and personal goals. Focus on “right first time” mentality and “can-do” attitude. Actively promote and sell the wide range of services available at IKEA to help customers, ensuring a seamless customer buying journey. Maximise sales whilst maintaining profitability by tracking, following-up and converting customers & actively steer towards top selling prioritised products. Familiarity with the IKEA social and environmental commitments and know how you can contribute to sustainability. IMPORTANT INFORMATION: All positions available are full-time and permanent. You will work 39 hours per week, 5 days over 7 including evenings and alternate weekends. You are responsible for travel costs to your home store, which is inclusive of the salary offered. You will be expected to travel frequently across the London Market as part of this role, travel to locations other than your home store will be reimbursed. Please include an up-to-date CV with your application. For questions and support, please contact: [email protected]