Job ID: 244418 Date posted: 21/06/2024 Are you curious about life at home and co-creating wonderful every day with our customers? Then we have the job for you. IKEA Croydon is looking for a kitchen planner to join our sales Team WHO YOU ARE A person with a passion for kitchens who demonstrates meticulous attention to detail and confidently approaches customers with politeness and friendliness. They are enthusiastic about proactively presenting all the services IKEA offers, aiding customers in making informed decisions for a satisfying shopping experience. An open-minded individual with problem-solving skills and experience in sales or customer service is ideal. Additionally, expertise in furniture design/planning and a solid understanding of IT systems is advantageous. Previous Kitchen Planning experience is preferred. CONTRACT INFORMATION Starting salary of £27,100 per annum, this will be based on competence & experience Contract 39 hours per week, working 5 days a week and alternative weekends Flexibility on availability to be discussed during interviews We offer permanent contracts, advanced scheduling & regular weekend off We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work during the day, 1 late evening per week, to 9.30pm, and alternative weekends. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. 15% Co-worker discount & I-Benefits discount portal helping you save £100’s on High-street retailers Free & Confidential Employee Assistance Program and Wellbeing Portal X3 Life Assurance, enhanced statutory pension contributions & interest free loans Family Friendly policies & benefits .. as well so much more! WHAT YOU’LL BE DOING ON THE DAY TO DAY You provide an exceptional shopping experience for our customers You actively engage with our customers to identify their needs and how to inspire and advise them on the best solutions for their life at home through home furnishings You are always passionate about the range and home furnishings, curious to learn the stories behind the products and their design and actively share this with the customer You support maximising sales by being proud of your areas of responsibility, ensuring the customer meets an area that is clean, well presented and easy to shop You will pro-actively interact with customers & provide excellent 1-1 customer service for a sustained period of time during the appointments Kitchen Planning & Designing for up to 2 hours with an additional 30-60 minutes to provide accurate plans, worktop and installation quotations for the customer. Support with responding to customer emails, and securing payments both in-store and remotely Calling your future appointments to secure the bookings and providing the customer with insight into how to measure their room and set expectations Support the kitchen Co-worker team with opening and closing routines and general housekeeping. APPLY NOW! WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents. Come see the wonderful workday where we create a better everyday life for the many RECRUITMENT PROCESS INFORMATION If you have any special requirements during the interview process, please let us know as soon as possible. First step, please attach an updated CV with your application so we can get to know you better. All successful candidates will receive information about the next steps via email. We aim to get back to all candidates who have been interviewed within one week with an outcome. If you have any questions or need any support throughout the recruitment process please contact [email protected] IKEA reserves the right to close a job vacancy earlier than originally advertised.

Company pension, Employee assistance programme