Role: Hammersmith and Fulham Outreach and Housing First Team Lead Manager Salary: £42,965 per annum Hours: 37.5 per week Location: Hammersmith and Fulham Closing date: 06/10.2024 Interview date: 22/10/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a lead manager, we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… We are looking for a Lead Manager to join the Hammersmith and Fulham Outreach and Housing First team. The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support. You will: .Manage the service’s performance against its contract, monitoring and regularly reporting to funders on performance in meeting targets. .Be responsible for directly managing a Team through .Supervisions, Appraisals and Case Management to coach and develop staff practice and performance .Oversee both an outreach function and housing first support, ensuring best practice on casework as well as health and safety standards .Work closely with commissioners, council employees and partner agencies to support the reduction of rough sleeping in the borough. The team is supported by a large number of volunteers alongside partner agencies such as drug & alcohol support agencies; local enforcement teams; housing providers and mental health support services. You’ll take the lead in developing and managing these partnerships, forming positive relationships with key stakeholders and working with the borough to increase and improve options for rough sleeping clients. To succeed as the Lead Manager, you will have: .Outcome focused. .Organised and able to organise the operations of a complex, busy service. .A decisive and effective leader. .An excellent communicator able to form and maintain effective working relationships with our funders, housing providers, drug and alcohol teams and local community groups who are providing a service to rough sleepers.. .Experience in recognising and confidently talking about best practises and its results to funders and other stakeholders. .Experience in directly managing and supporting staff, overseeing the management of others and ensuring the services finances are well managed. .Confident in working with enforcement agencies such as the Police and local authority civil enforcement teams and be able to speak to others about the benefits of this joint working approach. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: .Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). .Pension – we contribute 6.5% to your pension when you contribute 1.5%. .Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. .Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. .Life assurance – four times your annual salary. .Critical illness cover. .Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Michael Murray at [email protected] Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.