Role: Lead Worker - Hillingdon Street Outreach Rough Sleepers Team Salary: £33,350 per annum Hours: 37.5 per week Location: Hillingdon / Uxbridge Closing date: 21/01/2024 Interview date: 30/01/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker , we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… Thames Reach’s Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond to referrals and work flexibly to reach London’s most vulnerable. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those with immigration issues. We are looking for a Lead Worker to join the Hillingdon Streat Outreach Team. You will: - Oversee the casework of the team. Working with the support workers and assistant support workers to identify the quickest and most appropriate route off the street for people found rough sleeping and devising plans to achieve this. - Conduct regular outreach shifts in the airport, including night-time and early morning shifts whilst focusing on improving the local response to rough sleeping by coordinating joint working and collaboration between agencies. - Represent the team at multi-agency meetings. - A clean UK driving licence*. - Identify gaps in local provision and research new pathways off the streets for a variety of rough sleepers, including those with no recourse to public funds. - Directly casework rough sleepers, supporting them to access appropriate services and accommodation and accurately record all work done. *Due to our rental car company’s requirements, candidates need to be 25+, have held their license for at least a year and have no more than 3 or 6 points, depending on whether they are under or over 30. To succeed as the Lead Worker, you will have: - Experience in working with people who are rough sleeping or vulnerable adults and supporting them to access services. - Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to coordinate a high number of cases and complete tasks promptly and efficiently. - Commitment to working in a challenging environment with the ability to be highly flexible throughout the working day. - Good communication skills and confidence in public speaking when representing Thames Reach to external organisations and forming strong working relationships with partners; being able to challenge them when required. - Strong IT skills with the ability to use Outlook, online recording systems, Excel, and Word, using a tablet and a smart phone. We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer: - Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). - Pension – we contribute 6.5% to your pension when you contribute 1.5%. - Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. - Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. - Life assurance – four times your annual salary. - Critical illness cover. - Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Benjamin Sebok at [email protected] Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.