Role: Lead Worker – City Mobile Intervention Support Team (MIST) Salary: £35,004 per annum Hours: 37.5 hours per week Location: City of London Closing date: 28/07/2024 Interview date: 07/08/2024 Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as Lead Worker, we’ll make the best use of all your understanding, compassion and commitment. About us… Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career. About this role… Thames Reach’s Outreach teams operate across London and helps those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support. We are looking for Lead Worker to join City MIST (Mobile Intervention Support Team). You will: .Assess the support needs of new clients in a person-centred manner, using a standardised process. .Risk assess clients dynamically and participate in risk mitigations and safeguarding with clients who present with a variety of support needs, including people who are fleeing domestic violence and require support and signposting to specialist services .Manage a caseload of clients alongside your colleagues, identifying the quickest and most appropriate route out of temporary accommodation for them, and devising a plan to achieve this. .Work alongside various partner agencies to ensure that clients are accessing appropriate support to access and sustain accommodation. .Build relationships with external service providers, to improve the diversity of support offered to clients, including those with no recourse to public funds. .Work across a variety of databases to accurately record your work. To succeed as the Lead Worker, you will have: .Excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults. .The knowledge and understanding of relevant support strategies to manage a caseload of 15-20 clients. .Strong time management and prioritisation skills, and the ability to deploy these independently. .The capability to deeply listen to our clients and put them in control of their own recovery. .Have a creative approach to resettlement work, and be able to work imaginatively with clients to build independence. .The desire to work in a busy team, and collaborate with colleagues to achieve quick but sustainable outcomes for our clients. We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: .Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata). .Pension – we contribute 6.5% to your pension when you contribute 1.5%. .Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. .Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL. .Life assurance – four times your annual salary and critical illness cover. .Other benefits including interest free season ticket and cycle to work loans. Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Sam Cogan, Lead Manager at [email protected] Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.