We have an opportunity for you to undertake a secondment/fixed term contract as a key member of the Leakage Optimisation Team. This role involves daily management and monitoring of leakage performance, initiating corrective actions and collaborating with our operations field teams to encourage and steer improvements. Support the active prioritisation of repair backlog to help optimise leakage delivery of the active, visible, and customer side leak repair activities. What you will be doing as a Leakage Optimisation Analyst - Daily leakage monitoring in their appointed network area utilising systems at their disposal such as Salesforce identifying issues in their areas and issuing work for resolution promptly to ensure jobs are raised and resolved as quickly as possible. - Ensure the Campaign Management and Targeting process is followed, in line with the current leakage strategic approach and to enable effective leakage detection contractor performance management. - Report and raise jobs for network assets district meter faults to maintain levels of availability and operability against performance commitment and enable effective leakage targeting. - Support the Leakage Engineer with network improvement activities by identifying opportunities for more effective leakage management, and operability anomalies, and by escalating function set anomalies for investigation. - Ensure that the data on all our systems is fit for purpose and accurate. - Deputise for Leakage Optimisation Engineer on occasion, attend meetings, etc and support the team to deliver the company’s leakage action plan and risk management plan. - Base location is Deephams in Enfield, North London. - Hours are 36 a week, Monday to Friday. - Please note this a fixed term contract/secondment of between 7 & 12 months to cover maternity leave. What you should bring to the role - You will have good analytical, and problem-solving skills (please include brief details of this with your application). - Be motivated to learn and work in a busy and sometimes challenging environment. - Have effective communication skills required for collaborating with various internal and external stakeholders. - Possibly have a Science, Technology, Engineering, Mathematics (STEM) or Environmental degree. - Ideally have a working knowledge and understanding of water networks or hydraulic systems. - Have full driving licence and own transport is desirable. What’s in it for you? - Competitive salary from £32,000 per annum. - Annual Leave - 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays). - Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution - Personal Medical Assessments – Open to all once a year. - Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Who are we? At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part? Working at Thames Water At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business. We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings. Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about working at Thames Water. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.