RESPONSIBILITIES Description of the Business Line or Department PTD sits within the GBIS HUMN team and has responsibility for providing consultancy & operational support across the Talent, Learning & Development, Performance Management & broader engagement agenda, reflecting the Group’s Diversity & Inclusion targets & measures Summary of the key purposes of the role To deliver support to the PTD team and associated HR & business stakeholders, suppliers and internal colleagues with major focus on Learning & Development as well as broader PTD initiatives and projects within scope of role: · To support and develop training, PTD development & engagement programmes (Coaching, Mentoring, Talent development, Juniors, Core Learning) for UK in line with the needs of the business. · To act as primary point of contact for training support & ensure all training is organised according to PTD Policies & Processes · Coordinate analytics & reporting around training & budgetary activities & measures for return on investment with regards to the programs and initiatives commensurate with the role · Liaise with the PTD Advisor and MyLearning resources to ensure all activities associated with the deployment of Apprenticeship programmes following relevant policies, processes & procedures To manage the day to day relationships with the MyLearning teams in Bangalore & Bucharest and ensure all activities associated with the deployment of training and other PTD initiatives follow relevant policies, processes and procedures Summary of responsibilities Core Responsibilities · Maintain a Calendar of Events for all training activities (Supported by Bangalore Support Team) · Maintain on-line catalogue updates/uploads in Mylearning and produce MyLearning reporting (including Fit for Banking & Intuition) · Raise QC issues to Head of PTD (when required) · Work with Head of PTD and Talent Manager to support transversal projects in relation to training & development; eg. Associate development and Mentoring programmes o Lead on creating offers that are business critical with relevant learning support · Support, build & deliver a high-quality learning & development offer across all GBIS UK platforms ensuring the needs of the business and strategy are met & all activities fall within PTD policies & procedures. · Liaise with Paris PTD training team to coordinate regional inclusion & roll out of relevant global training initiatives for the BL’s · Work closely with UK HR community, COO’s & Managers as key point of contact for all learning & development related queries & undertake Training Needs Analysis & Skills Mapping where appropriate and support managers to comply with L&D policy & procedures · Support embedding of good management practice through setting up of forums/communities etc Marketing and Communication · Promote training activities and maximise attendance and return on investment on all programmes, including liaising with internal COMMS team and updating HR Portal · Work with Head of PTD to raise awareness & engagement around Learning & Development – including branding, communications & value-added initiatives such as taster sessions, learning forums & communities, open-house/lunch & learns etc Support Teams: · Managing day to day relationship with Bangalore My L team o Manage relationship with the MyLearning teams in Bangalore & Bucharest for all matters related to the LMS for the UK , including new roll-outs, including the setting up of new e-learning modules for the UK (where appropriate) · Work closely and provide oversight to the support team in Bangalore (and when required) to ensure all training logistics & organisation is deployed in the most efficient manner: o Manage PTD inbox and emails o Ensure that the process for payments in line with policy & procedure o Process all Tuition/Learning Agreements in line with policy & procedure o Full course logistical coordination including booking suitable venues, establishing trainer availability, attendee lists, sending invitations, joining instructions, monitoring attendance o Preparation of training materials, PowerPoint presentations, printing, badges, attendance sheets etc o Co-ordinate all post course evaluation – ensure delegates complete feedback o Coordination & logistics for Mentoring programmes, Coaching agreements, regional Talent development programmes and local development/talent programmes Vendor Management: · Work closely with GBIS Procurement to manage, negotiate & review T&Cs with training providers & manage value driven PSL. · Maintain links & positive relationships with training suppliers & review T&Cs to ensure in line with SG policies. Maintain/update PSL & knowledge bank of training courses with full supplier/cost details, · Liaise with external PSL regarding course delivery & support logistics for delivery Reporting and Budgets · Liaise with Finance to provide visibility & regular reporting on training expenses & activities to HR, COO’s: o Maintain the internal training budget records, including committed expenditure & cascade this information to the HRBP’s and BL’s · Co-ordinate regular reporting for all training activities and update regularly (as per requirements of business lines/HRBP’s/Head of PTD) o Update Training plans & records by business line (training planned, implemented & cost) · To create & share with the PTD team dashboards/MI to measure ROI for the business on PTD key activities in conjunction with the Reporting Analyst Additional Activities: · Participate in team special projects and HR department projects as assigned - Working with the PTD Talent Maanger ensure that Diversity KPI’s & metrics are in place & adhered to in all activities within scope · Explore best practice market benchmarking to source new ideas & implement blended learning approaches, leveraging technological solutions where applicable (MOOC’s, e-learning & virtual learning etc) · Facilitate Workshops for Strength scope and Insight. Plus other business related initiatives PROFILE REQUIRED Competencies · Experience in an L&D advisor or coordination role ideally within Financial Services sector or similar highly regulated environment that requires tailored solutions to be delivered in a fast-paced, demanding, commercial environment · Exposure to professional qualifications in Financial services and digital highly desirable · Experience of Learning Management Systems – high level of IT literacy · Experience of working closely with leading-edge training providers · Confident communicator, able to build rapport quickly at all levels with professional approach · Ability to adapt quickly & comfortably to changing requirements · Outstanding interpersonal skills with an engaging approach. Excellent oral & written skills with good listening/questioning skills · Able to work autonomously yet know when to escalate issues (especially operational risks) · Ability to assimilate data & provide reporting/metrics · Ability to work under pressure & constraints with conflicting priorities · Self-motivated with strong work ethic & desire to deliver to high standards · Able to work effectively as part of a team and be sensitive to different working styles and cultures · Sound organisational skills; planning work, meeting deadlines, re-prioritising, multi-tasking · Attention to detail & commitment to high quality client service · High level of energy & enthusiasm WHY JOIN US People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like “hard work” and “dedication” together with “community” and “respect” has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different. BUSINESS INSIGHT If you feel you have the required experience and qualifications, then please apply to the SG Resourcing Team, and we will manage your application. At Société Générale, we believe our people are our strength and are core to the success of our business. As such, we search for, recruit and appoint the best available person on the basis of aptitude and ability, regardless of sex, marital or civil partnership status, race, colour, nationality, ethnic or national origins, pregnancy, disability, age, sexual orientation, religion, belief or gender identity. We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.