The place to work in pathology We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose. Working in partnership with our service partners, Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology. Job overview In the role of Logistics Lead, you will deliver a comprehensive review of the logistics services from the Global Services Group, focusing first on Synnvois and Pathology First. You will build and deliver the vision for a OneSYNLAB model for logistics across the UK considering true requirements, matching external contractual commitments, resilience to underpin safe pathology services, ESG and cost efficiency. This will define the future requirement of both logistics and this role. The role will then move into delivery of the vision, streamlining and harmonising provision of logistics across the UK, and ongoing Account Management and auditing of existing suppliers. The role will also need to support projects as required and act as SME for logistics on UK tenders or new/changed logistic service requirements. **This role is for internal colleagues only who are in the redeployment pool** Main duties of the job Success in this role will be measured on the following key deliverables: Plan produced for the management and optimisation of the key logistics supplier to the UK. Vision defined for Logistics for the UK. Development of Management information reporting for logistics. Financial savings achieved and efficiency of service – a framework will need to be developed and targets set. Strong relationship with respective senior management teams. Evidence of added value in delivery of business objectives. Working for our organisation Your development and learning You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals. This is managed between you and your line manager in line with your own personal and professional development ambitions. You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund. Detailed job description and main responsibilities At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more. Currently our offices are based in Paris Garden, Blackfriars SE1, or Francis House, Southwark SE1 however at present these are temporary locations. We expect to move to new offices in the Hub building located in Blackfriars in 2024. Role Responsibilities Optimise logistics services considering true requirements, matching external contractual commitments, resilience to underpin safe pathology services, ESG and cost efficiency. Define the vision for logistics and future function to support the UK. Balance operational service outcomes with the procurement and financial requirements of the logistics services. Provide support to projects as required. Act as SME for logistics on UK tender support. Select the appropriate metrics based on the objective of the logistic service and supplier relationship and develop a scorecard. Establish and implement governance mechanisms to effectively manage the supplier/s collaboratively, underpinned by data and analytics to measure performance accurately. Facilitate positive, proactive communication between supplier/s and SYNLAB UK/I business units i.e. meetings, reports, and feedback loops, to exchange information and updates, to develop and maintain relationships. Ensure adverse events, service failures, are managed without adversely impacting on SYNLAB customer KPI’s and risks to patients are mitigated. Investigate service failures, agree remediations and appropriate fixes to prevent recurrence. Conduct audits of suppliers in line with SYNLAB Group Supplier Code of Conduct, agreed supplier terms and conditions and to ensure that any certifications and accreditations remain in force, and the supplier is compliant with industry standards and regulations. Complete due diligence on potential new suppliers and make recommendations as required. Undertake quarterly risk assessment of supplier/s and logistic services, in order to develop appropriate risk mitigation plans with the relevant Business Unit and Supplier/s. Support any informal or formal dispute resolution mechanisms as required. Investigate complaints made by Business Units against the Supplier or service, and work with the Supplier to agree and implement an appropriate resolution. Other Be an ambassador for Diversity and Inclusion. Communicate and role model the values and behaviours of SYNLAB. Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate. Undertake any other reasonable duty, when requested to do so by an appropriate manager. Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities. Complete all statutory, mandatory and essential training within timeframes specified. Safety: Ensure that staff operate in a safe working environment and that responsibilities regarding Health and Safety legislation are fulfilled. Observe safety regulations and attend mandatory fire, manual handling and other courses as required. Report all incidents and adverse events to managers and assist in the investigations of any incidents. Participate in risk assessment monitoring. Ensure that the equipment within area of work is maintained and operated as per SOP’s. Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers. Synnovis’ Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams. We have a relaxed, but professional atmosphere with monthly corporate updates to keep you informed on our progress. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities. Person specification Qualifications Essential criteria A degree or equivalent qualification in logistics (or similar supply chain discipline) or equivalent extensive knowledge and understanding gained through significant logistics experience Desirable criteria Chartered Fellow or Member of a relevant professional body MSP, Prince 2 or other recognised programme or project management qualification Continuous improvement certification e.g., Lean, Six Sigma Experience Essential criteria In depth specialist knowledge and understanding of logistics management practice at the strategic and operational levels, in a variety of sectors Understanding of a pathology business and the requirements of logistics (both sample management and supply chain) Desirable criteria Experience of managing outsourcing and outsourced contracts and transitioning activity to outsource / inhouse Skills & Knowledge Essential criteria Possess strong analytical skills Proven experience in stakeholder and relationship management Commercially focused and results oriented Desirable criteria Strong understanding of the SYNLAB business Strong financial acumen Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce w e offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development opportunities Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email [email protected] Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion. Thank you for your interest in Synnovis. Further details / informal visits contact Name Jamie Blackman Job title Chief Financial Officer Email address [email protected] If you have problems applying, contact Address Synnovis Open Monday to Friday 9am to 5pm Telephone 01629 702340