Full time permanent Location: London Salary: £33,228 to £36,801 per annum (Including London Allowance) Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. The Team York St John, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support & Guidance Coordinators. The purpose of this relatively new role is to deliver academic and pastoral support to our London students. The role will contribute significantly to facilitating the development of high-quality support provision for students that will enhance the integration of international students into UK university life and the overall student experience. The Role There are three main aspects to this role, the first being the delivery of a successful Academic Skills Programme, with particular focus on Academic Integrity and English as an Academic Language, which supports international students in adapting to the demands of successful study in a well-established UK university. This programme will cover topics such as UK academic regulations, referencing conventions and avoiding plagiarism, reading and academic writing skills, presenting with confidence and time integrity. The Student Support & Guidance Coordinator will contribute to: the development of content for this programme, delivery of content in-person and online, monitoring engagement and strategically gathering student feedback on the programme to inform future planning. The second main aspect of this role is to be a main point of contact for Wellbeing and Welfare support and guidance for students at the London Campus. This will include recognising and responding to the support needs of students in distress, using relevant systems to log and report case notes and, in line with relevant policies, signposting/referring to internal Wellbeing/Welfare services in York as well as to external local provision e.g. multi-faith spiritual advisors and/or counselling services. The third main aspect of this role is to contribute to the efficient delivery of the Academic Tutoring Programme. This involves ensuring that all students have an academic tutor and that all academic tutors are trained in the skills necessary to provide tutoring to students; this may require the post holder to support tutors in this provision throughout the academic year. This post holder will be expected to communicate and collaborate effectively across wider student support teams including Employability, Registry and Library Services as well as other Professional Services teams in both London and York. Required Skills and Experience Understanding of the skills development needs of international students, primarily at postgraduate level Experience of delivering a skills development programme Experience of providing support to students in distress Ability to manage competing deadlines and work effectively under pressure Ability to work independently with minimum supervision Excellent communication skills, both verbal and written Additional Information If you are interested in the role and would like an informal discussion about it, please email Maria O’Conor at: [email protected] Unfortunately this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you are able to evidence right to work in the UK via an alternative route. If you require a reasonable adjustment in order to apply for this position please contact [email protected]. Within the application form there is an opportunity for you to request a reasonable adjustment at the interview stage of the process, however if you wish to discuss this in further detail at any point in the process please do not hesitate to contact us. We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements. Please note that CVs are not accepted in place of the application form. Our benefits package We offer a wide range of employee benefits including - - Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period - Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants) - Pension scheme - Health Cash Plan after six months service - Employee Assistance Programme - Paid leave for Armed Forces Reservists - Relocation expenses package for certain roles - Visa loan scheme Further information about life at YSJ Read more about our culture, inclusive community, working arrangements and benefits for York St John employees here. The latest news, views and stories from our staff and students can be found here. We are committed to managing and reducing our environmental impact and to promoting sustainable development wherever we can, read more here. Closing Date - Thursday 22 February 2024 at midnight Provisional Interview Date - Thursday 14 March 2024