Legal Administrator/Multi Service Assistant Location: London Salary: £25,642.50 Contract: Full Time, Permanent Shifts: 37.5 hours per week, Monday – Friday, 9.00am-5:30pm, 1 hour unpaid lunch break Work model: On-site Williams Lea seeks a Legal Administrator to join our team! Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for! Purpose of role Legal administrators will perform all legal admin operations requested by a customer without direct supervision. This includes but is not limited to electronic and hard copy filing, archive management, processing and delivery of all incoming and outgoing mail/messenger and courier items, printing, copying and scanning, and completing general administrative duties as required. Key responsibilities FILING Return or add documents to existing client files Work with the practice management system to log and record documents Handle and administer closed files as requested Filing and file housekeeping Understanding and processing of wills and other Principal Documents Maintain all filing and work areas in a tidy and orderly manner Collect file and documents from client areas and return files to shelves MAIL Sort and distribute incoming, sort, and stamp outgoing mail Scanning mail process Record all incoming/outgoing special mail, messenger, and courier companies Arrange all deliveries and collection times with mail, messenger, and courier companies REPROGRAPHICS/SCANNING Maintain equipment to a good working order and troubleshoot problems, place service calls when needed Follow all stock and consumable procedures. Replenish copiers with all consumables Prioritise jobs and run them to meet customer requirements and deadlines Provide photocopying and scanning as per customer instructions ADMINISTRATIVE Collect and accurately input monthly forecast information Collect and complete any information required for billing or client charge back data Utilise appropriate paperwork for all Intelligent Office work Ensure that job requests are tracked on system properly before beginning new request Understand and comply with Docucentre corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas Deal with any customer enquires in a prompt and efficient manner Accept requests for Intelligent Office work, notifying customers of estimated completion time as appropriate Communicate with customers on job or deadlines issues Personal attributes A legal administrator values quality and delivery of work above all else and has the responsibility to ensure that their skill set is up to date and they are familiar with the company and client’s departments, key personnel, internal systems and procedures. This will ensure that they are able to carry out their role effectively and, where appropriate, discuss any training requirements with their line manager. You should also have; Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm. Excellent telephone manner and competent knowledge of telephone systems Excellent communication, organisation and team skills Excellent attention to detail Flexible and dependable, able to take the initiative Able to remain clam under pressure and work to tight deadlines and defined SOPs Conscientious, approachable and enthusiastic Able to quickly build confident, respect and trust with others Have a positive approach to daily tasks and have a solution focused working method REWARDS & BENEFITS We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday plus bank holidays Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances. Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme Gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects! EQUALITY & DIVERSITY The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected].

Gym membership, Private dental insurance, Private medical insurance, Referral programme, Tech scheme