Location
London, EC2V 7AW

Hours
Full Time, Permanent - 37.5 hours per week, Monday to Friday with a 1 hour break. Shift pattern options include 8:30am-5pm, 9am-5:30pm, or 9:30am-6pm. Fully onsite role.

Salary
£28,000 per annum plus company benefits

About the Role
Williams Lea is seeking a talented, organised, and motivated Multi Services Assistant to join our team. You will work alongside professionals in a fast-paced environment, providing the highest level of customer service to clients and supporting the Team Leader and Business Services Manager. This role requires a high level of multi-skilling across various service areas and the ability to perform operations independently without direct supervision.

The key responsibilities include taking and passing on accurate messages, greeting and interacting courteously with visitors, managing room and hospitality bookings, arranging catering, liaising with onsite cleaning teams, supervising and assisting at events (including occasional evening events as agreed overtime), diary management of meeting rooms and desk bookings, delivering exceptional electronic and hard copy file management, handling mail and courier deliveries, providing photocopying, scanning and printing services, and extensive computer and data-related tasks. You will also be responsible for collecting and completing billing or client charge back data, and working with the practice management system to log and record documents.

Williams Lea is a global leader in providing skilled, technology-enabled, business-critical support services with trusted relationships across investment banks, law firms, and professional services firms. Join a company that values professionalism, accuracy, and client-focused service.

Experience
- Experience working in a corporate environment
- Proficient in Microsoft Office programmes

About you
- Excellent customer service skills with confidence in liaising with clients
- Strong communication skills
- Client-focused approach with personal commitment to service provision
- Strong attention to detail and a critical eye for accuracy with a ‘right first time’ attitude
- Ability to work under pressure within tight deadlines with a flexible approach
- Open and receptive to feedback with a continual improvement mentality
- Ability to build and grow relationships with key clients and service users
- Takes ownership for work produced ensuring consistency, accuracy, and quality

Qualifications
- No specific qualifications required, but relevant experience and skills as outlined above are essential