Location
London, EC2V 7AW

Hours
Full Time, Permanent - 37.5 hours per week, Monday to Friday with a 1 hour break. Shift pattern options: 8:30am-5pm, 9am-5:30pm or 9:30am-6pm

Salary
£28,000 per annum plus company benefits

About the Role
Williams Lea is seeking a talented, organised, and motivated Multi Services Assistant to join our team. You will work alongside professionals in a fast-paced environment, providing the highest level of customer service to our clients and supporting the Team Leader and Business Services Manager. This role requires a high level of multi-skilling and the ability to perform a variety of tasks independently across multiple service areas. Responsibilities include managing room and hospitality bookings, arranging catering, supervising events, diary management, file management, handling mail and deliveries, and extensive computer and data-related tasks. You will be the first point of contact for visitors and clients, ensuring excellent communication and service delivery in a corporate environment.

Company Overview
Williams Lea is a leading global provider of skilled, technology-enabled, business-critical support services, trusted by blue-chip clients across investment banks, law firms, and professional services firms. With nearly 7,000 employees worldwide, we deliver efficient business services in complex and highly regulated environments.

Rewards and Benefits
We support our employees professionally and personally with a comprehensive benefits package including 25 days holiday plus bank holidays (pro-rata for part-time roles), salary sacrifice schemes, retail vouchers, Life Assurance, Private Medical Insurance, Dental Insurance, Health Assessments, Cycle-to-work scheme, discounted gym memberships, and a referral scheme. You will have the opportunity to work for a global employer committed to providing an enjoyable, challenging, and rewarding career with future development prospects.

Experience
- Experience working in a corporate environment
- Proficient in Microsoft Office programmes
- Proven excellent customer service skills with confidence in liaising with clients

About you
- Client-focused approach with personal commitment to service provision
- Strong attention to detail and accuracy with a ‘right first time’ attitude
- Ability to work under pressure and meet tight deadlines with a flexible approach
- Open to continual improvement and receptive to feedback
- Ability to build and grow relationships with key clients and service users
- Takes ownership for work produced ensuring consistency, accuracy, and quality

Qualifications
- No specific qualifications required, but relevant experience and skills as outlined above are essential