The place to work in pathology We are looking for top talent to join the UK’s leading and fastest growing pathology company – a scientific organisation with a clinical purpose. Working in partnership with our service partners, Guy’s and St. Thomas’ Hospitals, King’s College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology. Job overview At Synnovis our pathology testing services are instrumental in the healthcare sector across the UK. Used by many hospitals and businesses, our comprehensive testing suite, combined with our unparalleled expertise, positions us as a preferred partner for specialised laboratory testing needs. Drawing from our deep-seated legacy of clinical excellence and diagnostic innovation, we are dedicated to constantly elevating patient care pathways through innovative testing and service delivery. We are on the hunt for a National sales manager, deeply embedded in the pathology laboratory sales, renowned for steering high-value deals to closure. Your role goes beyond maintaining relationships; it is about fortifying bonds, understanding multifaceted client needs, and fostering mutual growth. Representing Synnovis, you will be a beacon of our ethos, spotlighting our dedication to excellence and service quality. Your core mission: nurture high growth sales with your sales and transition teams, gather pivotal market insights, craft solutions, and elevate service benchmarks, all while championing collaboration with internal teams to guarantee harmonised delivery. Main duties of the job Medical diagnostics, National sales manager Department: Business Development Location: Field based Report to: Head of business development About Synnovis: Synnovis, a key segment of the SYNLAB Group – Europe's premier laboratory diagnostic services provider, collaborates with top hospitals and CCG networks, heralding a new era in pathology. This role is anchored in Synnovis Group, our corporate support core encompassing Executive Management, Finance, HR, and Commercial Services. Strategic Leadership: Develop and execute a national sales strategy that aligns with the company's goals and objectives. Mentor and lead a team of BDMs, a Key Account Manager, and a Transition Lead to ensure they meet their individual and team targets. Team Management and Development: Oversee the recruitment, training, and performance management of the sales and transition team. Ensure each team member has clear objectives, development plans, and the resources needed to succeed. Sales Growth: Drive the growth of pathology service sales across the country by identifying new business opportunities, nurturing key accounts, and ensuring the achievement of sales targets. Customer Relationship Management: Build and maintain strong relationships with key stakeholders, including decision-makers and procurement teams in the healthcare sector. Ensure the team provides exceptional support and communication to customers. Transition and Onboarding: Oversee the customer transition process to ensure a high-quality experience for new clients transitioning to our services. Work closely with the Transition Lead to monitor service delivery levels and process improvements. Market Analysis and Reporting: Conduct regular market analysis to identify trends, opportunities, and challenges. Generate accurate reports on sales performance, forecasts, and market insights to inform strategic decisions. Compliance and Quality Assurance: Ensure all sales activities comply with industry regulations and company policies. Oversee contract negotiations, renewals, and compliance. Maintain a high standard of data management and integrity within the Salesforce CRM. Contract Management and MI Data Review: Handle contract negotiations, renewals, and adherence to terms. Organise regular meetings with accounts to discuss Management Information (MI) data, responding to their feedback and requirements. Salesforce CRM Management: Maintain accurate and up-to-date data entry in Salesforce. Produce regular reports on account activities, sales pipeline, and forecasts. Collaborate with the CRM team to improve Salesforce functionalities. Working for our organisation Your development and learning You will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals. This is managed between you and your line manager in line with your own personal and professional development ambitions. You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund. Detailed job description and main responsibilities Job Summary The Medical diagnostics National Sales Manager oversees the sales and business development operations across the UK & Ireland, leading a team of Business Development and Key account Managers together with a service transition team. This role is instrumental in driving national sales strategies, enhancing customer relationships, achieving sales targets, and ensuring smooth transitions and onboarding for new business. Key Relationships Team Customers Head of business development. Internal operational, IT, customer support, quality, and finance teams. Duties and Responsibilities Strategic Leadership: Develop and execute a national sales strategy that aligns with the company's goals and objectives. Mentor and lead a team of BDMs, a Key Account Manager, and a Transition Lead to ensure they meet their individual and team targets. Team Management and Development: Oversee the recruitment, training, and performance management of the sales and transition team. Ensure each team member has clear objectives, development plans, and the resources needed to succeed. Sales Growth: Drive the growth of pathology service sales across the country by identifying new business opportunities, nurturing key accounts, and ensuring the achievement of sales targets. Customer Relationship Management: Build and maintain strong relationships with key stakeholders, including decision-makers and procurement teams in the healthcare sector. Ensure the team provides exceptional support and communication to customers. Transition and Onboarding: Oversee the customer transition process to ensure a high-quality experience for new clients transitioning to our services. Work closely with the Transition Lead to monitor service delivery levels and process improvements. Market Analysis and Reporting: Conduct regular market analysis to identify trends, opportunities, and challenges. Generate accurate reports on sales performance, forecasts, and market insights to inform strategic decisions. Compliance and Quality Assurance: Ensure all sales activities comply with industry regulations and company policies. Oversee contract negotiations, renewals, and compliance. Maintain a high standard of data management and integrity within the Salesforce CRM. Currently our offices are based in Paris Garden, Blackfriars SE1, or Francis House, Southwark SE1 however at present these are temporary locations. We expect to move to new offices in the Hub building located in Blackfriars in 2024. Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy’s & St Thomas’ NHS Foundation Trust and King’s College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London. The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services. The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers. Synnovis’ Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams. We have a relaxed, but professional atmosphere with monthly corporate updates to keep you informed on our progress. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenities. Person specification Qualifications Essential criteria Bachelor’s Degree in a related healthcare field Desirable criteria Master’s Degree or MBA in Business or Sales Management Qualifications Essential criteria Minimum of 5 years in healthcare or pathology service sales, with 3 years in a leadership role Proven track record of meeting and exceeding sales targets Experience in managing a sales team, including BDMs and Key Account Managers Desirable criteria Hands-on experience with Salesforce CRM and familiarity with the Miller Heiman sales methodology Skills & Knowledge Essential criteria Strong leadership, interpersonal, and communication skills Advanced presentation skills and proficiency in MS Office Ability to manage complex accounts and navigate contractual negotiations Strategic thinker with an aptitude for long-term planning Knowledge of current trends and innovations in pathology services Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy. Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location. For our Permanent workforce w e offer a competitive benefits package. All employees are entitled to: Contributory pension scheme Generous annual leave entitlement Ground breaking development opportunities Safeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role. Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email [email protected] Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis. Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion. Thank you for your interest in Synnovis. Further details / informal visits contact Name Steve Baker Job title Business Development Director Email address [email protected] If you have problems applying, contact Address Synnovis Open Monday to Friday 9am to 5pm Telephone 01629 702340