We are looking for an experienced and enthusiastic Administrator to join our fast paced team. Providing a range of services to our tenants and leaseholders, you will contribute to the day-to-day operations of the team by providing a confidential, professional and compassionate administrative function to ensure our customers receive a high-quality service.. Welwyn Hatfield Borough Council pride themselves on their commitment to their people – striving to ensure that each and every employee feels valued and happy in their work. Employees are empowered to influence and transform the services they deliver, no matter what level they’re at. Package Description Neighbourhood Assistant (P01611) Fixed Term to 31.03.2025 Starting salary £26,237 pro rata with potential progression to £28,076 pro rata on achieving designated skills and experience 26 (Week 1: Tuesday to Friday and Week 2: Wednesdat to Friday) Main Responsibilities This is a key role and it will be up to you to provide a customer focussed, proactive, comprehensive and high quality administration service to support the delivery of the tenancy, neighbourhood and estate management functions to tenants and leaseholders across the borough. The Ideal Candidate The successful candidate will be confident in using Microsoft Office software, be experienced in carrying out administration within a team setting and will demonstrate effective communication, organisation and record keeping skills. If this sounds like you, then we would like to hear from you! You’ll deliver our promise of being a high quality landlord through a customer focused approach that supports the Neighbourhood Officers in delivering an excellent responsive service to customers. This is a role that has a lot of variety, but will be very rewarding enabling you to work with residents and local communities to make a real difference. The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential in this post. About The Company What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. Closing date for applications is 4 August 2024. Remote assessments will be held on 8th August 2024. Interviews will be held on 14 August 2024.