Location
Vauxhall, South West London

Hours
33.25 hours per week including 9.5-hour shifts with a shift pattern of 4 nights on, 4 nights off

Salary
£29,650 per annum (Full time equivalent of £33,472)

About the Role
Join Thames Reach as a Night Support Worker at Martha Jones House, where your understanding, compassion, and commitment will make a real difference to people experiencing street homelessness. Thames Reach operates projects and services across London to prevent homelessness, support those currently homeless, and help formerly homeless people rebuild their lives. Our hostels provide transitional spaces with 24-hour staff teams who support residents to move in, assess their needs, and develop personalised support plans. These plans address health, substance misuse, criminal justice, and life skills to prepare clients for their next steps.

As a Night Support Worker, you will contribute to effective day-to-day service delivery, conduct risk and needs assessments, and develop move-on plans with clients. You will liaise with external agencies and councils to ensure clients receive appropriate support, increase client engagement, and help clients move on within set timeframes. You will also ensure the environment is safe, healthy, and aligned with our ethos, fostering a culture of high performance and continual improvement for yourself and the team.

Thames Reach is proud to be listed among the top 100 Best Workplaces in the UK, offering a supportive and rewarding environment to develop your skills and build a fulfilling career.

Experience
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – your understanding and compassion are valued. Previous experience in a similar role is beneficial but not essential.

About you
- Outcome focused and committed to making a positive difference
- Organised and efficient in your work
- Excellent communication and problem-solving skills
- Confident supporting clients and engaging with a range of partners
- Committed to developing your knowledge and skills continuously

Qualifications
There are no specific qualifications required for this role, but a willingness to learn and develop professionally is essential.