Location
Camden, London

Hours
Part Time - 25 hours per week, Monday to Friday

Salary
£28,079 per annum pro rata

About the Role
You will manage Mary Webster House, a retirement housing scheme in Camden with 14 flats occupied by residents over 65 years of age who are semi-independent. This role requires someone who genuinely cares about and understands the issues affecting vulnerable people and the elderly. Regular social activities such as coffee mornings are held to support community engagement.

As Scheme Manager, you will work closely with the Retirement Housing Manager to deliver a high-quality housing service. Although predominantly lone working, you will be part of a wider team providing services across Chelmsford, Barnet, Finchley, Camden, and Hertfordshire. This rewarding position involves building strong relationships and trust with both residents and the internal Origin team.

Your responsibilities will include acting as the main point of contact for residents and their families, writing and reviewing reports, completing risk assessments, and responding to emergency situations via the Warden Call system during daytime hours. You will ensure all Health & Safety policies and procedures are maintained, including prompt reporting and follow-up of communal repairs. Regular scheme and estate inspections, fire alarm tests, and fire safety inspections will also be part of your duties.

Origin Housing is committed to providing safe, decent, affordable homes and support for vulnerable individuals and communities in London and Hertfordshire. We reinvest all surpluses back into our neighbourhoods and focus on making people’s lives easier through excellent services.

Experience
- Experience working with vulnerable adults in a semi-independent housing service
- Strong understanding of the needs of older people
- Knowledge of welfare benefits and health and safety procedures relevant to this service
- Experience supporting residents with benefit applications and referrals for additional welfare advice
- Experience working in a customer-focused environment, preferably in housing

About you
- Practical thinker and doer, able to plan, prioritise, and adapt to change
- Confident communicator with good written, verbal, and IT skills
- Ability to communicate effectively with people from diverse cultures
- Able to meet firm deadlines and deliver work to targets

Qualifications
Not explicitly stated, but relevant experience and skills as outlined above are essential.