Vacancy No VN2101 Location City London Location Country United Kingdom Job Description Job Title: People Team Assistant Department: People Team Location: London Contract: Permanent DEPARTMENT DESCRIPTION The People Team are role models for the behaviour and values of Channel 4. Our people processes/activities remove complexity and support fast decision making across the organisation. We understand our people like we understand our viewers – our data and insight allow us to engage with them in the right way, at the right time. We coach and guide the business using best practise to enable them to lead in an engaging and inspiring way. The People Operations & Experience Team are Specialists in Operations, Reward, Data, Employee Engagement and People Systems, supporting the wider People Team to ensure that our people are developed and engaged to enable the channel to deliver on its remit and produce award-winning content. We support the whole Employee Experience Cycle, enabling our people managers to create a high-performance culture/organisation by seeing things through their eyes and understanding their perspective. WHAT YOU’LL BE DOING You will support the People Team by providing a professional and effective service covering the entire employee cycle from a People Operations perspective. Providing first line support to our employees and line managers. Maintenance of our HR system (called 4People) and employee data whilst ensuring our data is accurate for our managers, leaders, employees and outsourced suppliers. KEY RESPONSIBILITIES First point of contact for employees and managers providing query resolution and/or appropriate direction to achieve the employee outcome and drive a positive employee experience. Ensure that all People data is accurate and up to date which includes auditing our data to ensure it is up to date and correct, setting up new joiners, updating leaver details and assisting line managers with managing employee changes through the HR system. Produce reports, keeping an eye on our data accuracy and ensuring that we are up to date with key dates such as Fixed Term Contract expiry dates, probation end dates, insights into our operational data, maternity, paternity, shared parental leave and acting up dates. Supporting the People Team on a variety of strategic ad-hoc projects to ensure operational excellence and effectiveness is upheld whilst keeping up to date with what our stakeholders require. Work with payroll, freelancer and benefit providers to champion good working practices ensuring data is processed in a timely and accurate manner and communicated back to key stakeholders whilst upholding attention to detail during cyclical freelancer onboarding and salary processes through our systems. Work across the people team supporting the specialists and People Business partners in managing administrative processes for cyclical employee activities along with People related projects working with key internal and external stakeholders. This includes and is not limited to induction, training and first stages of resolving employee concerns, annual pay review and annual variable bonus. Collaborating with the team to prepare and execute a variety of different creative events and talks for our internal initiatives enhancing employee knowledge. Including virtual and in-person roadshows, FAQ sessions with our managers and F2F sessions with our employee population. Champion diversity and inclusion in all aspects of People activity, upholding the Employee Experience message whilst maintaining C4’s diversity remit. ESSENTIAL EXPERIENCE & SKILLS Good working knowledge of HR Processes and administration Proven experience of working as an HR Assistant / Administrator Previous in practice experience Experience of managing a busy and varied workload where you are required to make judgements on prioritisation Experience of managing data, producing reports or providing analysis - this does not need to be related to HR Excellent stakeholder management skills and the ability/confidence to communicate at all levels Strong team ethic with the ability to work independently Calm under pressure and provide a sense of stability to stakeholders and customers Comfortable with ambiguity/change adapting well to changing conditions and new ways of thinking Understands the confidential nature of the work and can adhere to Channel 4’s information security and GDPR requirements Strong attention to detail and high levels of accuracy Advanced skills and experience in using Microsoft Office, including Word, Excel, Outlook and PowerPoint DESIRABLE EXPERIENCE & SKILLS SagePeople/People Systems experience CIPD or HR Qualification Salary Basic salary starting from £26,906.00 per annum, dependent on experiencer Application questions to complete Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them. Give a brief overview of your past experience & how you believe it relates to the role of People Operations Assistant (500 words MAX) Explain how you have ensured attention to detail in a past role (500 words MAX) Benefits There are a million reasons why it’s great to work at Channel 4, here are just a few of the perks for you; Private medical insurance with NO EXCESS Free Virtual GP access for employees Free Female Health hormone test each year Free Tastecard membership Financial guidance 1-2-1’s available each quarter Free OnHand (as featured on Dragon’s Den) volunteering membership Discounted Gym memberships Pension Life Assurance Income Protection Holiday Buy/Sell Applications Close Date 31 Jul 2024 Equal Opportunities Channel 4’s purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK. We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation. Disability Confident Scheme: Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions. For more information, please visit the Disability Confident Campaign website. For our roles and schemes that receive a high volume of applications it may not be possible to provide an interview to all applicants who meet the essential criteria and in this situation we can only select applications that best meet the skills needed for the role. Care Leaver Friendly Employer: Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/ adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description. Applicants should indicate if they wish to apply under our Care Leaver Scheme by selecting the option on the application form. Workplace Adjustments: We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail [email protected]

Company pension, Discounted gym membership, Private medical insurance