Join Our Team as a Project Support Assistant – Be the Backbone of Our Operations As part of London’s Net Zero Careers Accelerator (NZCA) programme, we are working with many of the biggest employers in London who have ongoing green and Net-Zero projects. Are you an organised and detail-driven professional who thrives in a fast-paced environment? Our client is seeking a proactive Project Support Assistant to join their dynamic Operations team. This is an excellent opportunity to support key projects — including the innovative Chapter Living programme — by ensuring smooth coordination, clear communication, and robust administrative support. What You’ll Be Doing As our Project Support Assistant, you’ll play a vital role in keeping our operations running efficiently. Your key responsibilities will include: Acting as the first point of contact for project-related queries Coordinating project information between internal teams and external stakeholders Producing, formatting, and issuing Operations and Maintenance Manuals (O&Ms) Uploading weekly progress reports to client portals Maintaining and updating project documentation and internal records Collecting and analysing project data to support reporting and forecasting Supporting the Operations Manager and wider team with administrative duties Identifying and resolving system issues (e.g. Onetrace), ensuring follow-up actions are completed What Success Looks Like Accurate and up-to-date project documentation and internal records Proactive ownership of assigned processes and effective issue resolution Strong collaboration with the Operations and Project teams A positive contribution to our culture of service excellence and team cohesion

What You’ll Bring We are looking for someone with: Proven experience in a project support, administrative or similar role Strong organisational and time-management skills, with the ability to manage multiple priorities under pressure Excellent communication skills, both written and verbal High attention to detail and proficiency in Microsoft Office, particularly Excel and SharePoint A proactive and adaptable mindset with a strong sense of initiative A collaborative, team-oriented approach and commitment to CLM’s mission and values Desirable (But Not Essential) Experience in the construction sector Familiarity with project management tools and software Working towards a project management qualification