Ward Security is looking for a pleasant Front Desk Officer; to undertake all receptionist duties at our client’s premises at Gracechurch Street a building is located in the heart of the City, on the east side of Gracechurch Street and directly opposite the historic Leadenhall Market. Bank, Monument and Cannon Street Stations are all within short walking distance. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Position: Receptionist Pay rate: £13.50 per hour Shift Pattern: Mon-Fri 0800-1600 Location: Gracechurch Street, EC3V 0AT Must have: • Proven work experience as a Receptionist, Front of the Hose Officer or similar role (min 1year) • Excellent customer service and communication skills • Professional attitude and appearance • Have an ability to deliver succinct and clear verbal and written reports where necessary. • Ability to be resourceful and proactive when issues arise • Excellent organizational skills • Proficiency in Microsoft Office Suite Duties: • Act as a point of contact and information centre to staff and visitors. • Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email. • Report any issues to the supervisor or duty manager • Always conduct yourself in a professional manner • Respond to emergencies • Deal with conflict in an appropriate manner if required • Write up incidents to the standard expected by Management • Carry out ID checks • Be vigilant to the Health and Safety risks • Work on own initiative • Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members. Who We Are: Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1000+ of our amazing people operating nationally. We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us? Well apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online e-learning, and development programmes for a career path. To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.