Are you an individual who is interested in working in the substance misuse sector to help people make positive changes in their lives? This new role is an opportunity to join one of Via’s flagship services. The Role You will be the ‘first face of the service’, providing a warm and professional welcome for people who use our service, professionals and our local partners and stakeholders. You will demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, and be able to manage a busy reception, switchboard and support the service with taking and processing referrals and assessments, correspondence and invoices. The Service Via Brent, New Beginnings is a fully integrated substance misuse service, providing psychosocial and clinical interventions in partnership with Central and North West London NHS Foundation Trust (CNWL). The service is based across 2 hubs; Cobbold Road and the Willesden Centre for Health. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Brent residents, irrespective of circumstance. Location This post will predominately be based at the Willesden Centre for Heath (NW10 3RY) however, there may be occasional need to work across other areas within the borough. To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package. For an informal chat about the role, contact June Ramsey, Administrator Lead via [email protected] or 07918 608818 alternatively Max Griffiths, Service Manager, via [email protected] or 07557 393980. The closing date for applications is Sunday 12 January 2025 at midnight. Interviews are likely to take place week commencing 20 January 2025.