Receptionist Job title: First Impressions Assistant Salary: £32,357.20 per annum plus company benefits Location: London, E1 Contract: Full Time, Permanent Shifts: 40 hours per week, Monday – Friday, rotational shifts between 7.30am and 7.30pm Work model: Fully onsite due to nature of role Williams Lea seeks a First Impression Assistant to join our team! Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for! Purpose of role The First Impression Assistant is the first point of contact for visitors calling or visiting our client’s office and is a brand ambassador for Williams Lea. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising hospitality and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach. A successful First Impression Assistant should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This role requires working in shifts, so flexibility is a plus. This is a hands-on role and will involve working alongside Williams Lea team members to deliver the overall service. Key responsibilities Providing a first class meet and greet service for clients and visitors Processing and confirming meeting room booking requests Arranging catering and equipment requirements for meeting room bookings Call and email handling including taking and passing on accurate messages Switchboard operation Raising any concerns about process, practice or incidents as appropriate Actioning any reasonable task instructed by your line manager Personal attributes Reception experience is essential, either in a hotel, airline or corporate background Event coordinating experience is preferred, not essential An energetic approach that shines through in your work A team focused attitude A natural passion and desire to make every visitor smile A committed attitude and dedication to creating a memorable guest experience Fluent written and spoken English Experience using email and Microsoft packages Excellent personal presentation REWARDS & BENEFITS We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to: 25 days holiday plus bank holidays Salary sacrifice schemes, retail vouchers – Including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops & computers or household appliances. Life Assurance Private Medical Insurance Dental Insurance, Health Assessments Cycle-to-work scheme Gym memberships Referral Scheme You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects! Equality and Diversity The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [email protected](we do not accept applications to this email address).

Gym membership, Private dental insurance, Private medical insurance, Referral programme, Tech scheme