London
Receptionist
Williams Lea
£30,900
Full-time
Description
Corporate Receptionist
Job title: Receptionist
Salary: £30,900 per annum
Location: London Fruit & Wool Exchange, 1 Duval Square, London, E1 6PW
Contract: Full time, permanent
Shifts: Monday through Friday between the hours of 07:30 to 19:30 working the following shifts 07:30 - 4.00pm, 09.00 - 5.30pm and 10:00 - 7:00pm.
Break details: 1-hour unpaid lunch
Work model: In person
Williams Lea seeks a Receptionist to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal, and professional services firms.
Sound good so far? Then this is the perfect position for you, and you are just the individual that we are looking for!
Purpose of the role
The Receptionist is the first point of contact for visitors calling or visiting our client’s busy legal office and serves as a brand ambassador. Duties include welcoming clients and visitors to the office, handling switchboard calls, organizing hospitality, and offering administrative support to the firm. Every task undertaken must be delivered with an exceptional customer service approach, ensuring a seamless service for clients.
A successful Receptionist should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They should be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This role requires working in shifts, so flexibility is a plus.
This is a hands-on role and will involve working alongside team members to deliver an overall exceptional service to our clients.
Key responsibilities
Meeting, greeting, and interacting with visitors, tenants, and contractors
Organizing hospitality for client meetings
External and internal call and email handling, including taking and passing on accurate messages
Updating logbooks and schedules
Troubleshooting facility problems
Populating data collection workbooks
Ensuring that security to the building is maintained in line with guidance and standard operating procedures
Carrying out reception training for any cover team members and identifying ongoing training needs for the cover team, liaising with the Team Leader as needed
Raising any concerns about process, practice, or incidents as appropriate
Completing any reasonable tasks instructed by your line manager
Personal attributes
A personality that brings positive energy to all areas of the operation
Fluent written and spoken English
An energetic approach that shines through in your work
A team-focused attitude
Experience using switchboard systems
A natural passion and desire to create a positive experience for every visitor
A committed attitude and dedication to creating a memorable guest experience
Experience using email and Microsoft packages
Excellent personal presentation
The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers, and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer dedicated to offering each and every employee an enjoyable, challenging, and rewarding career with future career development prospects.
The Company values the differences that a diverse workforce brings to the organization and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality, and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness, and transparency.
Please note: Due to the high volume of responses received for this role, we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.
Benefits
Company pension, Employee discount, Gym membership, Life insurance, Private medical insurance, Season ticket loan, Sick pay
Expiry date: 15/03/2024
Receptionist
Company
Williams Lea
Salary
£30,900
Job Type
Full-time
Location
London
Our Commitments
Disability Confident
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Williams Lea
Business
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Our Commitments
Disability Confident