The Barnet Group Would you like to be part of a phenomenal team of 1000 colleagues who every day are making a positive impact on more than 14,000 families in and around the diverse communities of Barnet? If so, then the Barnet Group can offer you what you are looking for. We celebrate different points of view and want to encourage a diverse group of people who are representative of the community we serve to get involved and engage with us regardless of age, disability, gender or gender identity, ethnic origin or race, religion or belief and sexual orientation. The Vacancy The Barnet Group is seeking to hire a Resident Scrutiny Officer. This is currently a Hybrid role with minimum of 2 days in the office and 3 days working from home. The role will include occasional evenings (approximately 2 evening a month) and some weekends. We are seeking to recruit a dedicated Resident Scrutiny Officer, with knowledge, experience and best practice in tenant scrutiny and resident involvement. The role will report to the Head of Community Engagement and work with residents and internal colleagues, leading on the co-ordination and facilitation of resident scrutiny functions as set out within The Barnet Group’s Resident Involvement and Engagement Policy. The individual will understand and follow best practice outlined within the Regulator of Social Housing’s Consumer Standards of engaging and involving residents with a primary focus on the Transparency and Influence and Neighborhood and Community Standards. The role will support the Barnet Homes Resident Board and Opendoor Homes Resident Scrutiny Group, overseeing administration, support and coordination of meetings, working with managers and heads of service as a point of contact for both groups. The role will also include engagement with our wider residents, promoting involvement opportunities. Knowledge and experience of working within a tenant scrutiny environment is essential as well as the ability to encourage and build the capacity of residents to feel knowledgeable and confident in their role. The role will be an advocate for equality and equity and be essential in ensuring our involvement opportunities are available, fit for purpose and appropriate for all our residents voices to be heard, including those from underrepresented or marginalised groups. What you'll need to succeed: -Lead on the promotion and recruitment of residents onto existing and new groups that provide ongoing dialogue between resident and landlord; -Provide administrative support to the Barnet Homes Resident Board and Opendoor Homes Resident Scrutiny Group, to include minute taking, recording and completion of actions, booking of meetings, including collation distribution of meeting papers; -Provide 1:1 support to the Chairs and residents on the Barnet Homes Resident Board and Opendoor Homes Resident Scrutiny Group; -Lead on the promotion, engagement and involvement of the Banet Groups residents and service users, facilitating and brokering their active involvement into our housing and care services; -Keep accurate records of actions, outcomes and evidence where residents have influenced how we deliver our service; -Lead on wider consultation and engagement of residents in shaping our services, policies and strategies. What you need to do now? If you're interested in this role, look at the attached Job Description for more details and if it’s the ideal job for you, click 'apply now’. What’s in it for you? We’re committed to making The Barnet Group a really great place to work. As well as offering a positive culture, we offer a generous pay and benefits package, some of which are listed below: -25 days annual leave, rising with length of service -Ability to buy or sell up to five days annual leave per year -Life insurance - 3x of annual salary -Employee Assistance Programme -Volunteering Activities -Flexible and agile working -Flexible Benefits & Pension – access to a variety of benefits to choose from -Medical Cash Plan -Dental Insurance -Career progression across the organisation with our mentoring programme and apprenticeships -Access to extensive learning and training opportunities with learning pool platform -The Barnet Group is a mindful employer with trained Mental Health First Aiders Menopause Policy Our promise and values We celebrate different points of view and want to encourage a diverse group of residents who are representative of the community we serve to get involved and engage with us regardless of age, disability, gender or gender identity, ethnic origin or race, religion or belief, and sexual orientation. We understand that some customers may, due to the nature of their disability, find it difficult to engage with us or access our services. We aim to ensure that all customers are provided with equal opportunities, and to that end we strive to comply with the requirements of the Equality Act 2010. Should you have a disability and require a particular adjustment to be made to allow you to fully participate or engage with us, please make this known to us so that we can consider your request, discuss your requirements with you, and reach an agreement. Most importantly, we believe in the three “C’s” of inclusion; by being curious, courageous, and committed individuals, we inspire our teams to become more welcoming and inclusive. Our values are also an integral part of the way we work together, and they are: -Show respect – we respect each other and our customers. -Find solutions – we find solutions to meet people’s needs. -Make a difference – we make a positive difference to people’s lives. -Be person centred - Treat everyone you meet as an individual, and remember, one size does not fit all.